COSMO World Buffet Restaurants | Norwich Reviews Summary

Atmosphere

Pros:

• "The decor looked inviting & unique, but also calm & warm so it wasn't a too over-exciting atmosphere."
• "Overall the whole place was kept clean, organised. Good friendly atmosphere."
• "It had a nice warm atmosphere, cheap drinks, standard food as you'd expect from an all you can eat but still tasty nonetheless, enjoy every visit here 😁."
• "The atmosphere is not your average buffet. The dining area is nicely decorated."
• "The general atmosphere and the general feel is welcoming and warm."
• "Laugh and smile can be seen among tables. The atmosphere is good."
• "Decor is very swanky."

Cons:

• "Only downside is the amount of noise."
• "It does become quite noisy which is OK if there is a lot of you in a party we were 16. I don't think it very good for a cosy twosome."
• "Massive place, so there is lots of seating but also lots of noise if anyone is sensitive to that."
• "It was busy and quite noisy."
• "How busy and noisy it is when it's a bit fuller and with the tables so close together you're often bustled around a bit."
• "An anxiety-inducing atmosphere."
• "It is noisy, dark, and soulless."

Food Quality

Pros:

• "Great food, very tasty and freshly cooked hot."
• "Amazing variety of cuisine from all around the world."
• "The selection of food is great and the decor is really lovely too."
• "A superb range of food, all very tasty, and very generous with meat."
• "The food was delicious and just absolutely perfect."
• "The food was amazing! Most of the dishes I tried were very close to being authentic."
• "Excellent food."

Cons:

• "Absolutely rubbish food and no value for money."
• "Dreadful food. Every time I visit this place, it gets a little bit worse."
• "The food was not very good, especially not for a price of £18 pp."
• "The ribs barely had any food on them and tasted undercooked."
• "The food was mostly dry and chewy."
• "The chicken left us with food poisoning after our second visit here."
• "The food was either under cooked or still raw and has made my partner very I’ll."

Service

Pros:

• "The staff were super helpful, friendly and attentive."
• "Staff are friendly, chatty, accommodating and helpful."
• "Sitting area was well Hygiene maintained and Staff is also supportive."
• "Definitely will be going again some time soon, even left a nice tip to a very lovely waiter:)"
• "The staff here are so friendly and helpful and go the extra mile to welcome you."
• "Staff were so very helpful and attentive; they were really on the ball asking if we wanted more drinks, clearing plates and generally being absolutely lovely."
• "The staff are very efficient at clearing and waiting on tables, and themselves are all wearing masks."

Cons:

• "Staff were ok, but not as friendly as before."
• "Today when we went there and finished eating and we went to pay, the cashier, an Asian man, was very rude."
• "Behaviour of the staff was as if we are not welcomed."
• "Staff members were very rude to say I didn't pay when I did."
• "When I confronted a staff member about it I was told I was being ungrateful towards the chefs."
• "However, upon leaving we then got told off by the manager and accused of stealing."
• "Every single worker looked overworked and exhausted."

Value for Money

Pros:

• "Good value for money food volume wise."
• "The price has risen a little but is still worth for its service."
• "Very good value for money very clean great atmosphere so much selection of food at a hi quality."
• "Great food great atmosphere great value for money."
• "This is really good value for money."
• "Good price for a buffet and they honour the Blue Light card of NHS workers (10% off)."
• "Always good value and the choice of food available from all corners of the world which you can eat as much as you like plus a bottomless soft drink option works well."

Cons:

• "Was charged an 'optional' service charge which was never told to me on paying."
• "Would not recommend to anyone with standards."
• "Food was really not that great, and value for money is extremely low."
• "Quality rise, it just seems expensive for what it is."
• "They now add a service charge by default in addition to increasing their prices to £20 a person."
• "Paid £80 for cold and tasteless food for the three of us."
• "Food was really not that great, and value for money is extremely low."