For Eyes Opticians Reviews Summary

Customer Service

Pros:

• "Highly recommend For Eyes. Excellent customer service and really willing to help customers."
• "The staff were super friendly and helpful."
• "Service with a smile😁!!"
• "The staff were fabulously helpful and kind. They really go the extra mile for their customers."
• "Dr Kat is the most professional and carrying person! His attention to details and his honesty made me recommend this place without hesitation!"
• "Hands down the best opticians I've been to."
• "Excellent customer service! I just popped in as my glasses were really bent after I'd slept on them. I was happy to pay, but the member of staff immediately sorted them for me without charging."

Cons:

• "I now have a working pair of glasses that no longer falls but have lost hours of my time, money, and lots of skin on my nose to get a mediocre result!! Very disappointed!"
• "customer service: 5/5 - always friendly, smiling and fair... technical skills: 0/5"
• "I cannot say I will ever go back to this store..."
• "Long story short: one of the lenses was broken, one not fitted correctly."

Product Range

Pros:

• "His range of glasses is far superior to the others."
• "They have a great range of designer and boutique frames which I haven't seen elsewhere in Croydon, as a woman I was spoilt for choice."
• "There was so much on trend and reasonably priced designer sunglasses / glasses at For Eyes Opticians."
• "A fantastic selection of frames and amazing staff."
• "They have very beautiful and high quality frames."
• "Very nice range of glasses frames and lenses to choose from."
• "Great range of frames and amazing lens, premium quality products."

Cons:

• "Despite being fitted at the back of my ears, the glasses keep on sliding on my nose."

Professionalism and Expertise

Pros:

• "The optometrist was thorough and explained the outcome."
• "Ket was brilliant. A gentlemen; making me feel at ease and not guilty for neglecting my eye sight."
• "The optician explained clearly the various tests and results as we went along."
• "With new technology for eye testing, this provides a personal and more in-depth look into an individual."
• "A very thorough eye test including a glaucoma one I'd never had before, much better than at any of the independent chains of opticians I've been to."
• "Ket examined my eyes very thoroughly, answered my numerous questions and gave me solid advice on how to take care of my eyes to aid the recovery."
• "Optometrist Ketan Mistry was extremely thorough during my sight and OCT exam explaining everything to me in full."

Cons:

• "I wait another week and new glasses are ready. I go there and one of the lenses is broken again."