"The place was not very busy and was good family fun."
"The viewing area is above the skate hire with plenty of seating."
"Due to the seating being elevated, the views from the rows at the back of the blocks, aren't as good as the ones at the front."
Cons:
"The raised seating makes it difficult to see the entire pitch during the game and there is a clear blind spot in the section of rink directly below your stand."
"The views of the ice rink during games are restricted in some areas, such is the poor build work of the place."
"Best to go the bars for food and drink during the periods as it can get busy."
"If you sit at the end of the venue the view of the hockey is not great because of the black netting."
Parking
Pros:
"Parking was well organised and costs £3."
"The place has ample parking on site. We paid only £1 for the whole time we were there around 2 hours."
"You can also park at the park and ride for free!"
"Easy to park as well for £1."
Cons:
"I also received a fine for parking at Leeds rink. I arrived at 14.15pm for a Ice skating session. Had no idea that you had to pay for parking."
"Parking, parking and parking, didn’t even notice signs on rainy day just picking up kids from birthday party."
"The parking ticket machines are also hidden away out of sight and staff inside will not inform you that you need to pay for parking."
"Parking caused £60 fine due to problems with their parking app."
Facilities and Cleanliness
Pros:
"Inside was bright, clean and also well organised."
"The place is expensive but well worth it."
"Modern facility that is better than most planet ice locations."
"Good fun for a few hours out. The kids loved it & it is reasonable priced."
Cons:
"Toilets adequate hygiene but terrible smell of sewerage."
"Shoddy, half finished and overpriced. I can't understand how this place is open to the public."
"The changing rooms are too small, so the team has to be split into two."
"As regulars at Bradford we thought we would give Leeds a try. It's expensive and looks unfinished, like they have ran out of money."
Customer Service
Pros:
"Reception staff seems friendly and helpful."
"The staff at reception were really helpful."
"Everyone is very friendly and staff are great."
"The staff were lovely and offered for us to join in early with the session that was already on."
Cons:
"Some of the yellow jacketed event staff seem to think that their bright colours mean they can talk to you like you are 3 years old."
"If l could give the staff at Leeds Planet Ice 0 l would."
"I've spent about £300 skating here since feb, and amassed about the same in parking fines."
"I took 4 11 year olds for my lads birthday and I paid for a session for myself when booking, but unfortunately I injured my foot the dau before."
Pricing and Value for Money
Pros:
"The food and beverages available are also good quality, a little pricier than usual but I recommend the deluxe hot chocolate."
"I've been here on a couple of occasions to watch The Leeds Knights ice hockey play. The venue is good with convenient parking."
"Great public ice rink in Leeds which is open to the public for two two-hour sessions a day."
"Booking was easy. Option to take own skates. Easy to park (only £1.20 for 2 hours)."
Cons:
"Downside that you have to pay heavily for the assisted supported bear and penguin dummies to support if you are naive to ice skating."
"In my opinion if you want to encourage children to skate and get more visitors then I would recommend to slash the pay pay pay but."
"The parking meter outside doesn't work with contactless payment so bring coins!"
"Very expensive £50 for 1 adult and 3 children plus £18 to hire the penguins for 1 hour!"