Address: 94 Albion St, Leeds, LS1 6AD, United Kingdom
Phone: +447800800794
Rating: 4.3
based on 206 reviews.
Customer Service
Pros:
"Good customer service and helpful and friendly staff."
"Really appreciate the approachable and friendly services provided by them."
"They were friendly and kept me informed about the progress of the repair."
"Their customer service is outstanding."
"Absolutely brilliant customer service yet again, super fast repair, was done within the same day."
"By far the best repair shop, customer service was 10/10 and a really fast repair."
"Very friendly and knowledgeable staff."
Cons:
"Their communication was appalling and I had to continuously chase them up during my exams."
"I would never recommend this store to anybody. He is making most of the people fool and overcharging the amount."
"Owner is pompous and arrogant, rude and undermining."
"Very rude, arrogant, and unreasonable."
"The only thing that put me off was being told that I will only get a warranty if I leave a review, I felt it was manipulating."
"Poor customer service, I felt manager is very rude and irresponsible."
"Rud, poor communication and Exploitative."
Repair Quality
Pros:
"The quality of their work is top-notch, and the screen looks crystal clear."
"Gadgetsfix completely repaired the whole phone and fixed the camera so it’s now working brand new."
"Phone looked brand new by the end of it once they’d fixed my screen."
"Could not fault the quality of the work done."
"The quality of the screen is excellent."
"They fixed my phone perfectly in no time."
"Gadgetsfix managed to repair the back glass casing on my iPhone 13 Pro Max quickly and made the phone look new again."
Cons:
"After posting a review earlier about the expensive repair of my smart watch, yesterday just 2 weeks after getting my watch repaired at this poor excuse for a repair shop the watch face is now hanging off."
"The screens they use are very cheap and shoddy."
"It's very clear that the business uses inferior repair techniques and/or cheap parts."
"They had destroyed the laptop and caused more issues such as damaging the PC motherboard."
"Only half of the screen works and you can nearly see inside the phone from side view because the screen has lifted so badly."
"Cheap parts, shoddy repairs that don't work, appalling customer service."
"Installs sub quality screens that cost £14 and mark up the price to over £100 not including labour."
Price and Value
Pros:
"Paid 60 pounds for the service, which isn't cheap but way cheaper than getting a new phone."
"Cant complain at the price they offered and was kept informed every step of the way!"
"Price was reasonable and service quick and courteous."
"Prices are quite reasonable. You might find someone cheaper but not the quality you expect from Gadget Fix."
"They did the work very good highly recommended speedy quality repair at reasonable price thank you boys."
"The total price came to a third of what Apple quoted."
"Paid far less than I was expecting for a completely fixed device."
Cons:
"I was half way through an assignment and needed the hard drive so i didn’t lose the work and he charged me £150 for this."
"DO NOT TRUST THIS SERVICE!"
"Over-priced and underdelivered."
"They demanded a nonrefundable £40 deposit simply to assess my laptop's issue and provide a repair estimate."
"Am not happy with the service after paying £100 and still having to spend hours correcting issues I later found once at home."
"A couple of months ago I dropped my phone and my entire screen fell off, so i took it to get gadget fix as it said on their website that they could fix it for cheap, but when i got there it cost more than mentioned."
"Said they were charging me £30 to remove water damage from my phone but when I went to collect my phone they charged me a further £70."
Repair Time
Pros:
"All in all got it sorted within 48hrs - HIGHLY RECOMMEND!"
"They sorted my problem in ONE DAY!! and for a fraction of the price!!"
"Had my laptop fixed in less than 3 days. Speedy, efficient and reasonably priced."
"Had the screen ordered and replaced within three hours."
"They had it returned to me after 1 day."
"Got it fixed within 20 minutes."
"They were able to repair it within one working day and the cost was not too bad either!"
Cons:
"TWO WEEKS went by with no contact, so I again visited the shop to be told the controller was in fact NOT fixable."
"They took 2 months to fix my laptop which they promised would take about a week."
"The laptop will only turn on if plugged into a mains."
"I’ve already paid, service is so slow, felt like they forgot my order and only did it after I contacted 3 times."
"When I called on Wednesday, the battery had not arrived."
"This place had my laptop for over 2 weeks."
"This resulted in me going back and forth to the shop to collect and return the laptop about 4 times."