Bert's Pizza & Gelato Hull Reviews Summary

Service

Pros:

• "Every one of you went above & beyond; thank you."
• "Thank you for a very friendly welcome and excellent service."
• "Staff were amazing so friendly and welcoming!"
• "Very friend, hard working staff. Would highly recommend a visit!"
• "5 stars all round, a specific mention to the waitress with blue and black hair, Alisha."
• "The staff were lovely and helpful."
• "Our server was amazing (she had short hair and the cutest sliders on) and was great with our little boy."
• "We were kindly greeted inside the entrance by a polite young lady."

Cons:

• "They could do with a couple more waiters as we were waiting forever for someone to bring us the bill."
• "Wasn't busy when we arrived but had to go summon the attention of a waiter."
• "Attended over lunch to a nearly empty restaurant, service was not that quick."
• "Pizza was nice but it took ages to arrive, in an empty restaurant."
• "We had to ask several times for our ordered drinks."
• "Rubbish welcoming on arrival. Staff all too busy to come over to table after 20 mins."
• "Very, very slow service. Good anti pasti for a starter."
• "Staff were polite enough but we were waiting around for 15-20 minutes without an order being taken."

Food Quality

Pros:

• "The pizza we had was great, filling and the menu had something for everyone."
• "Came for a quiet lunch today, had two soft drinks, two number 6 pizzas, everything was exceptional."
• "Pizza 10/10, together with the gelato & service."
• "Really good place. I particularly recommend the Bruschettas, they are absolutely delicious."
• "The pizza here is decent and the location is nice."
• "Pizza as good as anything we've had and we have tried them all."
• "Lovely pizzas cooked to order at great prices."
• "The Pizza was excellent with a good selection of toppings and dairy free options."

Cons:

• "The pizzas on the menu do not have names and I think that is awful!"
• "I'm only leaving one star as I can't leave none. I've never had such an awful experience in a restaurant."
• "Good pizza made with quality ingredients but... there was just too much toppings for my taste."
• "The pizzas are fantastic and the gelato was tasty with a wide selection but all fails in comparison to that brownie."
• "The pizza was really nice, the gelato was very average (I suspect it was ice cream and not authentic gelato)."
• "Food was pretty good, the service was abysmal."
• "Had fab meal today, with my Son and Grandaughter. We had Salads and wedges, Sandwich and finished with Desserts."
• "Imagine a place named for its pizza and gelato and the best part of it comes from the brownie."