The Sparrowhawk Reviews Summary

Service

Pros:

• "The service was very friendly and attentive."
• "Fabulous food in a beautiful building served with attentive staff."
• "The staff were welcoming and helpful."
• "The staff have always manage to find us a quiet table."
• "Great service."
• "Quick and friendly service."
• "The service was warm, helpful and efficient(without being overly so)."

Cons:

• "You have to hunt down a menu."
• "Only gave a 4 star for service as we were offered condiments but they never arrived had to ask for them half way through the meal."
• "Overall service slow."
• "Very busy so service was slow."
• "Unfortunately in a draughty marquee type structure as weather prevents enjoying the usual lovely garden setting."
• "Service was very patchy. Did not appear to have enough staff for the numbers dining."
• "Service was a little slow. With our courses being served almost 40 minutes after ordering."

Food Quality

Pros:

• "The food (cauliflower fritters followed by feathered beef and a raspberry tart) was exceptional."
• "Excellent food which is reasonably priced."
• "The food is excellent."
• "Portions are fantastic and food is beautiful."
• "Great food especially the Thai Red fish curry, the coconut rice was the best."
• "The lamb was perfectly cooked and was melt in the mouth."
• "Food delicious."

Cons:

• "Roast dinners pretty expensive at £16-£20 and only ok."
• "The starters where brilliant. My daughter had the half chicken and ended up letting her husband finish it as however or whatever the had chopped it and she virtually had a bone or 2 in every mouthful."
• "That was just about the worst meal I have ever had in a pub."
• "The pie crust was hard and the vegetables weren't great."
• "Food rather average, standard chunky chips accompanying a rather tough, chewy steak."
• "The food was nice so it was worth the wait."
• "The turkey was not nice. It tasted processed and not fresh."

Ambiance & Setting

Pros:

• "Really nice pub with quite a lot of outdoor seating and really pleasant outdoor area."
• "It's very homely."
• "Really lovely setting and the feel of the place is great."
• "An interesting old building with large car park."
• "Beautiful pub with excellent parking and outdoor seating."
• "Well maintained grounds quiet tranquil location."
• "The pub is set in beautiful grounds."

Cons:

• "Unfortunately my wife has a fear of dogs and they were everywhere."
• "A distinctive smell of canine was evident after a light rainfall."
• "It was cold while we were eating and had dressed accordingly, however some heaters in the marquee would have been very welcome!"
• "The rural vibe does, however, come at the cost of proximity to any local transport."
• "Decoration is looking a bit tired as well."
• "No sign of spinach, 1 small piece of aubergine 3 tiny pieces of sweet potato £13.95. no taste absolute waste of money."
• "One large dog just wandered into our room and came right up to her, under the table! She was terrified!"

Value for Money

Pros:

• "While not the cheapest, it certainly wasn't expensive for the quality and was great value."
• "The menu catered for all tastes."
• "The price was very reasonable (17.55 for the sandwich and a pint of Coke)."
• "Good portions and reasonable prices."
• "The food is always of the highest 'Pub Food' standard with a price that is very fair - You get what you pay for."
• "Good value for money."
• "The food was simply gorgeous and considering this, was fairly priced."

Cons:

• "Very busy, but table was reserved and available. Not cheap, and for what was basically a pub meal a bit pricey."
• "Had the 2 course Christmas menu for 29.95. It's overpriced for the standard of food."
• "Not cheap and the potato menu items were frozen. Expect better for the prices paid."
• "It's overpriced for the standard of food."
• "Its just overcharged pub food."
• "Now I'm not tight but you expect a decent Sirloin steak for £25.95."
• "No way worth nearly £15."

Customer Service

Pros:

• "Staff are really good."
• "Staff very friendly and we had a laugh with the guy serving us."
• "The staff were friendly and attentive with quick and efficient service."
• "The staff are friendly & very efficient and it's a pleasure to visit."
• "The staff were very polite and attentive."
• "The staff Do a great job."
• "The staff are so nice and professional."

Cons:

• "The management was lousy and couldn't extend offers of coffee or teas for the production."
• "Shame about the miserable blonde lady on the door who didn't greet us."
• "Waitress was unhelpful when we asked for a table, we were told to sit outside but there were several empty tables all reserved."
• "Food was fantastic. But sadly the waitress were rude, rushed and made us feel uncomfortable."
• "Had to wait a long time for our drinks order, could probably do with a few more staff."
• "Ordering at the bar can take a long time when they have only one person serving drinks and taking orders."
• "Not even an apology, free ice-cream.,nothing."