The Foundry Tap & Kitchen Reviews Summary

Customer Service

Pros:

• "A special mention to the lovely waitress Robyn who went out of her way to make our kids feel special."
• "Highly recommend and to top it off excellent customer service."
• "Service was really pleasant and the restaurant and toilets were nice and clean."
• "The service was great. Good selection of beers on tap."
• "The service was excellent and the food was really tasty and served quickly."
• "Staff service was excellent our waitress was very knowledgeable about the menu, personably and friendly 👍😊"
• "The service was superb. We were looked after by the manager who was very good and Isaac."

Cons:

• "Also had to prompt the staff to clear the tables of empty glasses so we had room to eat."
• "Service could be improved if I’m honest - the plates were sat at the table for around 30 mins after we’d finished despite several staff walking by."
• "Staff to busy doing nothing instead of taking orders, 40 mins sat with just drinks."
• "The worst service i've ever. ordering food we waited close to an hour the another to receive food and it wasn't the best."
• "Service was non-existent - took ages to get the dirty plates removed from the table."
• "Very disappointed in this establishment. Very bad service, waited over an hour for food to arrive."
• "The staff were lacking at service. Waiting to order, waiting to get more drinks, and finally having to wait 40 mins to even pay the bill."

Food Quality

Pros:

• "The special beef curry was full of tender meat today."
• "Both baguettes were tasty with plenty of filling, nice salad and fries."
• "The food was great, also good value for money as we opted for the 3 courses meal deal for £19.50."
• "Food was absolutely spot on! Fresh and very tasty."
• "The sticky toffee pudding is amazing."
• "I had the Sunday roast which was nice and my Mrs had the vegan burger - this was the first time she had it and it was delicious!"
• "The Godfather burger was epic."

Cons:

• "Visited again last night the 17th April and I ordered the prawn cocktail again - this time it was tiny, not as nicely presented, a few prawns, one cherry tomato cut in half and one round of bread!"
• "The burger was burnt on the outside to the point of getting a charcoal burnt flavour when eating the first couple of bites."
• "Steak came with McDonald's type thin fries, when questioned why not hand cut chips as on menu was told there were non left but didn't tell us that before serving it."
• "Chips was on a small portion side and the desert, after waiting 30 mins for it (sponge pudding) it was very dry and rather tasteless."
• "The chicken in the curry was dry."
• "The steamed steak and kidney pudding was very gristly and chips fairly tasteless."
• "The food was poor, had a bland taste and then just overpowered with chilli to mask it."

Ambiance

Pros:

• "Breaking it down I really like the ambience here. Really like it! A great welcome, a great setting and some live music to boot, what’s not to like?"
• "Ambiance is nice. Lovely inside and outside."
• "This USA / Brewdog style bar area is amazing - rustic, wood & iron with TV screens at every table. A great atmosphere."
• "The atmosphere is very cozy and has a modern touch, the restaurant is clean and dishes were amazing!"
• "Lovely place with a nice decoration and very welcoming staff."
• "Very friendly and helpful bar staff, nice interior decor."
• "Lovely meal, nice welcoming staff and nice atmosphere."

Cons:

• "Layout feels like a motorway/services pub."
• "A real shame, awful cheap look to the place, bathroom tiles on the front of bar?!"
• "For a nice looking pup/Inn the atmosphere left much to be desired."
• "Kids running around and clearly aimed at getting young drinkers in."
• "Unfortunately, the worst part of the visit for us was to see 2 different dogs in the restaurant area."
• "The front of house staff seemed like they couldn't be bothered."
• "New Years Eve. Food fantastic, DJ started abit early had to shout a lot whilst having our meal."

Value for Money

Pros:

• "Very reasonably priced too."
• "£9 each so good value for a good meal."
• "Reading the reviews I can confirm that it's not expensive at all, the prices are OK."
• "All for £20 including the beer as well is such a bargain."
• "With a couple of alcoholic drinks was around £50 so not unreasonable."
• "Food was lovely quality, good value, and big portions!"
• "Lovely decorated places too. Very reasonably priced too."

Cons:

• "Over all a dis satisfied experience costing just below £50 pound."
• "That you will pay a lot for."
• "Also, some of the food prices are a bit steep (£14.50 for my cheese & onion pie, chips & peas)."
• "Feels quite expensive at £54."
• "For the price of the food I feel more quality of food needs to be better."
• "Was very overpriced to boot."
• "Now selling Beavertown Neck Oil at £6.60 a pint... That's a staggering 250% mark up - Scandalous & dearer than London prices."