Address: 147 Parkwood Rd, Bournemouth, BH5 2BW, United Kingdom
Phone: +441202055209
Rating: 4.1
based on 222 reviews.
Food Quality
Pros:
"WoW if the food here is great! I had beer can chicken and it was fab! Moist meat in crispy skin, great choice of sides and very quick service."
"The food was very tasty."
"The steak is of same quality you get in a proper steak house."
"The roast beef was cooked perfectly and the parsnips next level."
"Both meals were tasty and we thoroughly enjoyed them."
"The food then came out shortly after, it was all delicious and piping hot."
"Proper roast dinner! Couldn't have asked for more was definitely expecting less from a chain. I had the three meat roast and my friend had the chicken. Hearty portions and so delicious!"
Cons:
"£17 - £18 for a burger and fries which, while gorgeous, is difficult to justify for the price."
"The fish & chips must have been left out from midday and Luke warm, tasted like it had been reheated!"
"It was underwhelming and half the food was cold."
"Do not eat the food tho awful food and most of it is bought next door at the co op and then re sold to you at high price."
"The beef was tough and chewy. The pork was mainly fat."
"Food was appalling - the only way the staff thought it was OK so send me the cremated chicken burger from the kitchen was because they knew I was drunk and wouldn't send it back."
"The whole meal was stone cold."
Service
Pros:
"Staff were attentive in taking our orders and the food was delivered in good time."
"Everytime I come to this pub I'm never disappointed. The staff are extremely polite and helpful even when its painfully busy."
"Our waiter was very professional, friendly, polite and our meal came out quickly and it was perfect."
"The staff were also excellent and friendly and ordered us taxis when we asked."
"The staff were just fantastic, the service great, the wine delicious, the food wonderful."
"Chloe our waitress was very attentive."
"The servers are friendly and very helpful."
Cons:
"The kids meals did not come out until 1 hour and 45 minutes after we sat down… what was the point in preordering?!"
"I had to constantly leave my seat to ask the waitress to order starter/ mains and drinks + chase up getting the bill."
"Waited 30 minutes for 2 pints to be told by the brand new bar maid, who was alone on the bar, that she didn't know how to make these drinks."
"The first thing we saw was the chef behind the counter man handle someone's food."
"The staff seemed to be playing hide but not seek."
"It took 40 minutes to even be asked what drink we would like to order."
"The manager extremely rude as we asked to have our money back and said we'd lied about having the drinks."
Atmosphere
Pros:
"The place is lovely, looking really pleasant and it just feels like a great atmosphere."
"Great choice of beer and lager, vibrant and lively atmosphere."
"Popular local pub. Great, cosy atmosphere and lovely staff."
"This is a big public house with a great selection of beer and a pleasant atmosphere."
"Great night for me, great music, good food, the place have a great vibe."
"We had a great evening here, absolutely love the atmosphere."
"Staff are incredibly friendly and the overall atmosphere is warm and welcoming."
Cons:
"On the down side it was incredibly crowded, the car park is closed to patrons and the restaurant was so busy we had to make other arrangements."
"The first thing we saw was the chef behind the counter man handle someone's food."
"The staff seemed to be playing hide but not seek."
"They have an INSANE MOTH INFESTATION!! Literally hundreds of moths flying around."
"The dinners we're not delivered together, in fact most people had finished eating while two of the guest had not received their dinner."
"Major complaint is the level of noise from what must be either air con or brewery equipment keeping us awake 2 of the 3 nights."
"Lastly, I would appreciate it if you could fix all three taps in the downstairs male toilet so they offer more water than a trickle."
Value
Pros:
"Menu is simple but varied and very good value."
"We felt the meals were reasonably priced and presented well."
"The food here was amazing and great value for money and we'd highly recommend it."
"Day time meals really good value and very tasty as well as superbly cooked."
"Great value for money."
"Southbourne isn't the cheapest place to eat, but the portions certainly make it worth it. The 'Ridiculous Burger' was definitely well named."
"Scrumptious food. Burger was lovely and prices were typical of the service."
Cons:
"Given the food a fair few chances now and it always seems to disappoint, especially at the price point."
"Overpriced food with poor quality ingredients."
"Ridiculous price for a pint, almost £6."
"A classic example of style over content. Very showy interior but the two beers that I had were mediocre."
"Apathetic staff who have clearly not been trained properly & couldn't care less, dirty tables not cleaned."
"Vastly over-priced. x3 small squares of focaccia £5, small handful of whitebait £5. Portions of main courses similarly very small (fish gone in 3 bites)."
"2 'Mac and Cheese' 2 steak and ale pies £54. Wow!"