Neptune Fish Restaurant Reviews Summary

Category: Fish & chips restaurant

Address: 3 Seafield Rd, Seahouses, NE68 7SJ, United Kingdom

Phone: +441665721310

Rating: 4.4
based on 280 reviews.

Food Quality

Pros:

  • "Perfectly cooked selection of Cod, Haddock, Plaice and other options. Non greasy with amazing taste."
  • "I have never tasted such fresh fish in a beautiful light, dairy and wheat free batter - it was delicious."
  • "Best Cod and Chips I have tasted in years."
  • "Food was delicious and portion sizes are huge with both myself and my partner having chips left on the plate!"
  • "Had cod and chips with mushy peas x 2 (hubby), all tasted amazing and cooked to perfection."
  • "The fish on the Cod and chips was the nicest fish I have had in a long time so tasty and you could tell how fresh it was."
  • "We both had haddock and chips which were outstanding."

Cons:

  • "The gravy had the most bizarre powdery taste."
  • "Terrible batter on tasteless fish. Insipid chips and dried up mushy peas, accompanied by stale bread and butter."
  • "The fish was cold and very chewy."
  • "Found the food underwhelming. Fish ok, chips were cut too thick so hadn't cooked properly."
  • "Ordered haddock to takeaway and it was disgusting. Batter was thick and greasy and the 'haddock' was tasteless and mushy."
  • "Worst cod I’ve ever had. It had been vastly overcooked to the point that it was dry."
  • "The fish was over cooked so that batter shattered and the fish itself was completely tasteless."

Service

Pros:

  • "Staff is friendly and helpful."
  • "The restaurant is clean, efficient and the staff were friendly."
  • "A wonderful lady called Claire greeted us with a huge smile and could see that we were dithering with cold."
  • "The staff was warm and friendly and the fish and chips were delicious and onion rings tasted fresh and homemade."
  • "Excellent service by all the staff."
  • "We were served by Claire who is an exemplary standard bearer of incredible customer service."
  • "Wonderful fish restaurant with quietly efficient staff who could not do enough for you."

Cons:

  • "Dreadful service. The staff were rude and we felt ignored and unwelcome."
  • "Service unfortunately very slow, bizarrely absolutely loads of staff just wandering up and down the restaurant not doing much."
  • "Impression was 3-4 of staff must have been new and were training as only one of the staff was actually clearing plates and taking orders."
  • "It was very loud (not the owners fault) and the music I think is a waste of time."
  • "Service was excellent too really friendly."
  • "The staff were extremely friendly and helpful, restaurant was very clean with staff clearing tables promptly."
  • "Was a bit of confusion with what had been ordered and did need to keep reminding the waiters we were still waiting on portions of mushy peas and one of the drinks."

Value

Pros:

  • "All very good value. Party of 8 of us would recommend strongly."
  • "It was reasonably priced."
  • "At £11.50, a bargain."
  • "The cost was reasonable and competitive with like restaurants in Seahouses."
  • "£11.95 for haddock and chips (with bread and butter) which feels a really good price."
  • "A lite bite meal (fish, chips, bread) was £9 and a decent sized portion."
  • "Id highly recomend as £8.50 for a fish and chips is a resonable price for good quality food and i didnt feel the need to morgage my house for that price."

Cons:

  • "Over priced although we didn't eat them all as they where not that nice."
  • "Not great. £44 for a meal for 2 adults and 2 kids-nowhere near the quality you'd expect for that price."
  • "So expensive! 2 portions of sausage in batter with chips and a single sausage for our dog came to £18."
  • "Also £20 for 2 bonkers for the standard!"
  • "£14-15 for standard portion sitting in the restaurant, a little too pricey but given the location it was to be expected."
  • "Not overly cheap about £20 for 2x cod chips + 1 drink and 1 curry sauce but location probably dictates it!"
  • "£30 for two supposed adult meals and one kids meal... The portion size for the price was laughable."

Atmosphere

Pros:

  • "Sparkling clean restaurant, you could have eaten off the floor."
  • "Good systems in place for keeping safe."
  • "The decor is nice, and has been refurbished a few years back."
  • "Atmosphere, so positive."
  • "Considering the number of families having dinner around 1700, clearly a popular place."
  • "Friendly and welcoming atmosphere."
  • "Clean and airy restaurant. No cooking smells."

Cons:

  • "Sun comes into the windows in afternoon which can make it uncomfortable, they need some thing to block it."
  • "Eating in a seaside restaurant should be a nice relaxing time, despite loads of empty seats the second your cup is empty an attentive waitress whisks it away and instantaneously brings the bill."
  • "Very busy on a half term Tuesday tea time... the sun blazing in the window made it so hot that it was rather uncomfortable."
  • "What's with all the cameras I've seen less in a bank."
  • "The sun was absolutely blinding meaning that none of us could sit one side of our table."
  • "Long queues for take out but we managed to find a seat reasonably quickly if sit down."
  • "Nice to see tables (and chairs) being thoroughly sanitised between guests."

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