"The staff genuinely cares about their customers, and their warm conversations made me feel valued and comfortable throughout my visit."
"Absolutely In love with my hair! Been back a few times now and everytime I go in the staff are so lovely and friendly!"
"Once again thanks to your amazing staff I've come away feeling a million dollars."
"Came here for the first time today and straight away I felt comfortable the staff was very welcoming."
"Everyone is so friendly. The atmosphere is relaxed and if you worry about Covid19 then please be assured, all the correct safety measures are in place at this salon."
"The whole team are always chatty and friendly."
Cons:
"Rude and impatient head stylist, who passed me off to her trainee teenage son to colour my hair!"
"Firstly, they gave me something completely different than what I asked for."
"Unprofessional at all, very dirty place."
"the whole staff including andrea,sim and other lady treated me so badly."
"I thought I would give them a second chance due to their many 'good' reviews but I decided not to - don’t waste your money or your time in this place!"
"They were so busy I didn't feel looked after at all."
"Unfortunately i would not be going back again as the gentleman in the reception made me uncomfortable."
Salon Atmosphere
Pros:
"What truly sets the salon apart is their welcoming and friendly atmosphere."
"It's a family run business and everyone is just lovely and they will always remember you and details about your life no matter how long it’s been."
"The best salon I've ever been to - everyone there is incredibly friendly and lovely, and makes a real effort to make you feel at home!"
"For great service, a relaxed experience (and a good laugh into the bargain), you can't go wrong with the Hair Salon."
"The team is lovely and friendly, and as someone else said, you feel like chatting to family."
"Being in the salon is like being sat chatting with family, such a wonderful atmosphere."
"The atmosphere was so chilled out and all the staff went out of their way to make you feel relaxed and comfortable!"
Cons:
"The whole salon is just dirty and grubby and I honestly would not recommend it to anyone, ever."
"Even in Covid times you would think the salon is extra clean but it is dirty and messy - the 'busy' excuse was used once again."
"Staff swore in front of customers continuously, they were so pushy with trying to sell their products."
"Sim very rudely said then we are not going to accept any responsibility."
"first the man called sim was not taking any responsibility and was insisting that i have't bought there product so they cant take the responsibility."
"Believe me the whole staff including andrea,sim and other lady treated me so badly."
"On top of all of that they charge me a really high price for a bad service."
Quality of Service
Pros:
"Sophie & Andrea were miracle workers."
"Sophie has excellent instincts when it comes to colour and hair, and knew exactly what I wanted and executed it wonderfully."
"Absolutely fantastic place, would never let anyone else touch my hair!!"
"I've had many treatments including balayage, ombré, roots, cut and a Brazilian blow dry and always felt like I am getting the best value for my money."
"Most amazing hair salon I’ve ever been too! All the staff are so welcoming and friendly whilst being the best at their job, they have given me my dream hair, colour matched to perfection and lengths i couldn’t of dreamt of, would highly recommend to everyone!"
"I am extremely pleased with the hair colouring service I have received from Sophie."
"Sophie did such a perfect job on my colour and cut."