Salt And Plum Reviews Summary

Food Quality

Pros:

• "Fantastic food, authentic flavors, very well priced and with a friendly atmosphere."
• "Delicious food served promptly."
• "The chicken with rice filling Anatolian dish was superb and full of flavour."
• "The best Lahmacun in London by far."
• "Fresh, tasty food cooked fresh in front of you by friendly and personable staff."
• "Everything was fresh, delicious and delicate."
• "The food is delicious, authentic, nothing reheated or frozen here."

Cons:

• "The taste fell far below expectations, lacking the authentic flavours and quality that one would anticipate."
• "Not only was I left feeling unsatisfied, but I also had to endure the exorbitant prices they charged for such minuscule portions."
• "Food overpriced and very disappointing."
• "The pide (one chicken, one beef) weren’t special at all, mostly tasted like supermarket produce."
• "None of the food had any taste and all the meze tasted like it had been watered down."
• "The chicken lacked seasoning, the hummus was dry and congealed."
• "The Turkish lahmacun at this restaurant was extremely disappointing."

Service

Pros:

• "Staff are friendly and you get to see all the food being prepared in an open kitchen."
• "Really nice friendly staff. We will return."
• "I always love it when I don't have to chase the waiters to order, and that's exactly what happened at this establishment."
• "We sat for hours with a very friendly atmosphere, fast service and fresh food."
• "Staff were amazing, chefs were so friendly."
• "Service was very friendly and helpful."
• "The staff were all friendly, attentive and provided a good service."

Cons:

• "They drag their feet around the restaurant with attitude like we are annoying them!"
• "Generally waiters are slow here, chef is half asleep and probably needs a bit of coffee in his system."
• "45 minutes of waiting time for a lamacun, only to have the waiter come over to let me know they've ran out of it."
• "The worst dining experience I've had in years, the waiting staff were incredibly rude to us."
• "The service was shockingly slow, with the staff seemingly unaware of the concept of efficiency."
• "Service could also be more attentive."
• "moody staff is ruining the experience."

Ambiance

Pros:

• "The room is attractive and cozy, staff were lovely."
• "Beautifully decorated and brightly lit restaurant."
• "The modern interior and presentation support the claim to 'contemporary Aegean cuisine'."
• "Decor is modern and elegant."
• "Gorgeous airy space too with lots of light."
• "Beautiful decor and presentation inside and the ambiance is definitely elevated compared to its surroundings."
• "The interior was very clean with very elegant and attractive Turkish tiled decor."

Cons:

• "The ambience is very cold seems there is no one except the waitress even the chef wasn’t there."
• "The place is dark and screams of disappointment."
• "anything grounded in traditional flavours dies in a generic new-build space such as this."
• "The only thing I could complain that place is very cold."

Value

Pros:

• "Highly recommended."
• "Fantastic place and well priced."
• "Pide and starter is reasonably priced as a deal for ~£11."
• "The portion was huge for the price."
• "Very tasty, no-nonsense food."
• "A very good choice for reasonable price, performance and taste."
• "Good options for both vegetarians and meat eaters. And a good price too."

Cons:

• "food was generically ok."
• "Avoid unless you’re ordering online and desperate for some okayish pide."
• "To make matters worse, the food portions were unbelievably small."
• "Well, do not think about ordering on any ODD platform, my delivery arrived after 1hr 40 minutes later and it was ice-cold."
• "I just think baklava is a bit overpriced coming for almost £3 each piece."
• "Its a little pricey but definitely worth it!"
• "Note that the tea is a bit pricey at £2 per teacup."

Management and Operations

Pros:

• "Staff were good but need better training."
• "Very friendly staff and 5 star customer service."
• "Friendly professional service with great recommendations along the way."
• "The service was polite and friendly."
• "Staff is good too always."
• "Staff were really amazing and attentive."
• "Very hospitable staff."

Cons:

• "Management needs to change asap."
• "Mistake was going through Uber eats. They took 35 minutes to pick up the food after it was ready."
• "I would strongly advise against dining at this restaurant."
• "Very frustrating, going there and they are telling you we will be opening from 19:00 and on the website or Google map says open."
• "Don’t waste your money👎🏼"
• "That will be my last visit to this place."
• "If you don't want your time being wasted, don't come here."