Capital Restaurant Reviews Summary

Food Quality

Pros:

• "The food is absolutely delicious reminds me of home cooked food."
• "We enjoyed two lamb dishes, both tender and delicious, served with a very fresh and large salad with bread."
• "Very good, food is excellent."
• "You just know it’s good when you eat there three times in two days."
• "For a decent price you get a lot of homemade, amazingly tasty food!"
• "The hummus & naan starter; & our order of mixed platter came piping hot; much to our delight."
• "Had the lamb shish-and that was amazing."

Cons:

• "Massively disappointing... The lamb leg was also massively undercooked, half pink and quite chewy."
• "The quality of food is Horrible... the lamb was chewy, the Kofta was so greasy."
• "Very poor food quality and presentation."
• "Today I did not enjoy in the restaurant... the old chicken shish and lamb shish were burnt and dry, and the balqur was old and very sticky."
• "Very overpriced and tasteless restaurant... some cold wooden like chicken that was so dry and tasteless."
• "Chicken stew was unbearably smelly... And the rice was pretty basic as well."
• "Meat was smelly and over cooked, rice was so greasy."

Service

Pros:

• "Our waitresses Golnaz and Mobina were very attentive and good at answering any questions we had."
• "The staff is truly friendly and respectful."
• "The staff are very friendly and accommodating."
• "Staff were friendly and helpful."
• "You will without a doubt love your dinner at Capital Restaurant, regardless of what you order."
• "Staff charming. If you are in the mood for classic Eastern Mediterranean, can recommend."
• "Helpful staff, and great food!"

Cons:

• "In terms of service, it must be at the bottom of the barrel."
• "Some staff can't mind their one business and ask me what's on my smartphone."
• "When we asked the employee to correct the mistake in the order, she showed a stern attitude refused and made a fait accompli."
• "The service puts us off to come again as we always meet there once a month."
• "Staff were rude and not accommodating at all."
• "The food was amazing I will be Honest, But the service was really really bad the staff were so rude."
• "Staff continue to chat and talk without acknowledging customers who are waiting to order."

Hygiene & Ambience

Pros:

• "The restaurant is clean and tidy."
• "Very welcoming and cosy atmosphere."
• "There is plenty of group sitting around the room, which is spacious and pleasant."
• "And the place is nice and clean."
• "We were pleasantly surprised to find that there were seats in the restaurant as it looks like for take-outs only. The ambience was nice & comfortable."
• "The best Iskender Kebap in West London."
• "Their baklava is priceless, especially the pistachio one."

Cons:

• "A little odd that the employees didn't seem to be very concerned with wearing gloves."
• "The restaurant is cold and the door in the middle is open and nobody cared."
• "We asked for more bread that was never brought, and the toilet did not appear to have been cleaned for a while."
• "Only downfall was a man in the female toilet, he urinated all over the place."
• "Seating - Bit close and as they have grill sometime it becomes smoky."
• "Seating is very tight, as they try to force in more tables."
• "The salad was old salad... even the smell was horrible."

Value

Pros:

• "A good place for a filling tasty meal at a very reasonable price."
• "For a decent price you get a lot of homemade, amazingly tasty food!"
• "The whole thing came to about £12.50 which I thought was reasonable."
• "Very filling and all at a reasonable price given the area."
• "Superb value for large portions of excellent Turkish food with fast and friendly service."
• "Fresh quality food at a fair price."
• "Great food at reasonable price."

Cons:

• "I did felt it’s a fraudulent act by eating in a restaurant 'mainly for dining in' displaying a takeaway prices on the main display to pull you in."
• "Very overpriced and tasteless restaurant... Even though i didnt eat a bite of the wooden chicken and the rice i was still charged £9."
• "Lentil soup was again terrible and couldn't believe it was £7.5 which is too expensive."
• "Went to buy a chicken donner with my wife and she got food poisoning."
• "Expensive for the value or quality."
• "Today I ordered a mix grill which is £15.90 as displayed on the board. After I did finish my food (btw it was very good) and wanting to pay. The guy telling me its £22.95."
• "Ordered a Lamb liver with rice and salads. Received Lamb tongue with bulgur wheat and rice! Do not go there terrible hygiene rate and strong smell inside restaurante."