Toby Carvery Salters Wharf Reviews Summary

Food Quality

Pros:

• "The food was excellent in taste."
• "The carvery was tasty and the selection of vegetables good."
• "The food was delicious with good portion sizes."
• "Food really lovely fresh tasty and plenty of choice 😋."
• "The food, as ever, was delicious, we were particularly impressed by the quality of the Turkey and Gammon."
• "The food was great. Good selection of accompaniments, and the meats themselves were good too."
• "Food was lovely and hot."

Cons:

• "Waste of 50 quid tbh."
• "The food was only warm, we thought the food had been put out too soon."
• "The mash was dry and had the potato skin left in it ans tasteless."
• "Meat was as dry as anything and very grisly."
• "The veg on the carvers was dry as a bone and cold."
• "The cauliflower was like bullets the meat was very fatty and the mash had lumps it was all just awful."
• "The food was dry. The carvery was sloppy and not properly done."

Service

Pros:

• "Service was good, very polite, pleasant young man called Alex."
• "The staff were very friendly and a little problem we had with our bill was sorted in no time."
• "Staff extremely friendly and helpful."
• "The staff member on the carvery counter was so friendly, chatting to each diner & had a wonderful smiley happy attitude."
• "Staff here are fantastic. Very accommodating and polite."
• "Our server was a happy, friendly and helpful young lady, who actually exceeded our expectations for the service she provided."
• "Staff brilliant went above and beyond."

Cons:

• "Please please please do not eat here. Twice in three weeks we have eaten here and whole the food is good, we have been served with £85 parking charge notices."
• "The main problem was the service, particularly with the drinks orders, we asked 3-4 times for the correct drinks."
• "Waited ages for a waiter to take our order."
• "Terrible service and bad attitude from the staff."
• "Service was poor though the staff were polite. Slow to clear our plates, take orders and bring the card machine."
• "Only one complaint the waiter was rushed off his feet serving drinks clearing tables and getting bills for people so took 3 or 4 reminders and a bit if a wait to get bill."
• "Very poor service and food. Save your money and don't bother."

Atmosphere

Pros:

• "Nice cosy Toby in Lytham. Visited on a Tuesday afternoon so quite empty, but the atmosphere was fine."
• "It was busy this afternoon so this procedure did take some time. The atmosphere today was really good."
• "A good pint sat next to a roaring fire for a nice warm up, couldn't have been better."
• "Great atmosphere waitress polite friendly professional excellent food."
• "The atmosphere was calm and quiet, very relaxing."
• "Good food and nice atmosphere, but it could have been a better experience if our hot drinks were served earlier."
• "We are just visiting on holiday with campervan. Felt very welcomed by Tilly she showed me how to log the van in."

Cons:

• "The lighting levels for one area was dark and we had to move."
• "It was just too overbooked to enjoy the meal v noisy and rammed."
• "Atmosphere of the eating area spoilt by a selfish family who had decided that the rest of the diners should share the joys of their mardy, young child."
• "Not a good atmosphere, no customer service."
• "The one thing that spoiled it for me was the heat in the restaurant. Yes it's hot where the food is but the whole place was stifling."
• "All round not an enjoyable experience, also the outside area was filthy with rubbish everywhere, not inviting surroundings, won’t be visiting again."
• "The toilets had a weird code machine on the door which we weren't told how to use upon arrival and one of the toilet doors was too big for the gap and didn't shut."

Value

Pros:

• "Very decent prices."
• "The ciabatta was lovely and soft and was packed with turkey, gammon and salad with a bowl of salad 🥗 for £5.49 a great price."
• "Both the carvery and the breakfast were good value, I think they make up for it on the drinks."
• "Cheap and cheerful! The staff were really friendly and helpful. The food was ok, nothing special, but taking cost into account what you get is great for the money."
• "The portions are excellent and good value-for-money."
• "Meat was really tasty and cooked right, good value for money for the Sunday roast."
• "Breakfast at the Toby, Salters Wharf, St Anne's today was excellent value for money."

Cons:

• "On top of that I asked for a small bowl of extra cheese because my girls like to add it to their mash and I was charged £1.99 for a tiny portion."
• "The meat portions on the carvery were ridiculously small."
• "The inconsistencies and unprofessionalism saved us from having to suffer frankly exorbitant pricing - far above their usual excellent value."
• "On weekdays the Carvery is £9.99, on the Sunday we paid £13.99 for exactly the same thing!! No."
• "It was also expensive about 17 pounds for large carvery n a carling."
• "Having paid £9.99 the disappointment was overwhelming to say the least..."
• "I paid extra for more meat and bigger plate didn't get any more meat than my partner who had standard plate."