"Absolutely amazing experience. Yann and Jack on the carvery went above and beyond to ensure my son whose milk intolerant was able to have a good selection of food."
"The carvery looked and smelt good."
"Carvery was amazing for our group of participants they experienced a wonderful spread!"
"The Yorkshire pudding chocolate eclair is a must try."
"The food menu is brilliant, lots of choice & value for money & we have never had a bad experience."
"The food is incredible but being a Greene King it's to be expected, everything was clean and up to great standard."
"The carvery was great at reasonable price and plenty of vegetables."
Cons:
"I came to celebrate my nans memorial dinner with my family and we had order 2 carvery’s so we went up to get our food and the carvery had run out of meat."
"Mash was more like instant than something that started the day as a whole spud. Carrots broccoli and sprouts were under cooked."
"Sunday carvery was diabolical. Powdered mash, hard undercooked veg, meat was awful."
"Food wasn't very nice either. Powdery stuffing rock hard veg and half the meat on the plate was pure fat."
"Carvery was awful, Yorkshire pudding tasted like cardboard, stuffing was rancid, all the meats were horrible."
"The carvery which was excellent value very good quality and proportions."
"Genuinely the worst meal I think I've ever had, had the carvery, the mash was rank and the meat like rubber."
Service
Pros:
"Very attentive and polite."
"Service was second to none."
"The customer service from the young man on the carvery was fantastic."
"Service was really good too."
"Service in here is great. Very attentive, can't do enough for you."
"The service was amazing, we got seated as soon as we got there."
"The staff were friendly and helpful the service was excellent."
Cons:
"Staff weren’t very helpful and didn’t seem bothered that 2 of the orders were wrong to just one table."
"Waited for 45 mins for our meals and then had to complain about missing items."
"Avoid… Worst service. Worst manager."
"But yesterday, the staffs attitudes ruined it."
"Barstaff worked extremely hard just not enough of them..had to wait to be served."
"I was completely ignored by the 3 people serving who was happy to serve others who had just arrived even though they had seen me waiting."
"Wasn’t particularly busy however still had to wait at the bar to be served."
Cleanliness
Pros:
"The food is incredible but being a Greene King it's to be expected, everything was clean and up to great standard."
"Lovely pub and very Covid safe."
"They have done everything they can in current circumstances to keep everyone on their premises safe."
"Décor, atmosphere, everything about the place is great. Very family friendly and a wonderful beer garden to the side and rear right by the canal."
"Our chosen table was cleaned quite promptly by a nice friendly lady."
"The staff are friendly and it's lovely to see floor staff staying on top of the cleaning of tables etc."
"Absolutely beautiful carvery, the food was hot and presented very nicely."
Cons:
"Toilets are in desperate need of a good clean. I understand they're used throughout the day but as a cleaner myself in a busy place I know when a floors been cleaned and when it's been left."
"Unfortunately the toilets were not very nice, blocked, cold, no hot water and hand drier was cold."
"Carvery is delicious, lacking in staff so there's lots of mess left from the previous customers but that is everywhere nowadays, menus had old food bits on and sticky, needs to be wiped regularly."
"But I had to ask for table to be cleaned also we sat by the fireplace and omg either you havnt got a cleaner or you need to sack your cleaner cobwebs dust and as I looked up above the window more cobwebs this has put me off eating there."
"The bathroom was dirty, 2 toilets were blocked with toilet roll, toilet roll on the floor."
"The toilets and sinks were filthy."
"Also having to wipe food off the seat before sitting down is vile covid or not."
Atmosphere
Pros:
"The atmosphere was nice and relaxed."
"The atmosphere was perfect."
"Fantastic food and atmosphere never a disappointing visit."
"The ambiance was very impressive and I loved it!"
"Always has been nice and cosy and is a great pub for family meals as well as popping in for a quick one."
"Great evening meal. Son enjoyed the carvery, which was really good value for money."
"Nice big venue with some nice seating by the edge of the canal."