Astbury Meadow Garden Centre Reviews Summary

Garden Centre

Pros:

• "Garden centre as a whole is very clean, modern and hygienic."
• "Fantastic little garden centre. Lots of variety of plants available and it's very nicely separated into a large outdoor section and indoor section."
• "Great garden centre incorporating decent hobby shop as well."
• "The staff are without exception keen to help and very knowledgeable."
• "Showcases a great assortment of plants throughout the seasons, tools, pots, equipment, compost, trellis and assorted gardening miscellanea."
• "Lovely garden centre. Plenty of healthy looking plants and a great gift area."
• "The garden centre is lovely. Great selection, reasonable prices."

Cons:

• "Lastly, I found that the layout and organization of the garden centre lacked a cohesive retail experience."
• "Tree/sapling selection is pretty barebones."
• "Staff just look and act dejected."
• "Staff deemed intent on socially chatting amongst themselves rather than attend to customers."
• "The signs need to be bigger the staff are not very helpful a bit arrogant at times."
• "I was disappointed by the limited selection of plants available during my visit."
• "The prices were notably high when compared to competitors in the area."

Cafe and Food

Pros:

• "At this time of year the Christmas display is delightful!"
• "Coffee shop is excellent. Good food and cakes."
• "Cafe is a 'go too' treat for me and my daughter. Beautiful soups and interesting sandwiches, wraps and toasties to accompany. Hot meals are a real belly full of excellent homemade produce- also pricey but worth it for a treat!"
• "Called in for coffee & had a sandwich the food exceeded our expectations"
• "The food in the cafe is lovely and reasonable priced."
• "Food was lovely, staff friendly."
• "They serve a first-rate afternoon tea."

Cons:

• "dry stuffing"
• "vile overcooked sprouts"
• "the brides lasagne was also burnto"
• "Thought the burned chips should not have served"
• "overcooked sprouts tasted irony"
• "overcooked carrots turnip dry stuffing"
• "burned chips"

Pricing

Pros:

• "Lots of free parking and a visitor centre."
• "Free parking and a carry heavy items to your car service."
• "Great place to visit good choice of plants reasonably priced."
• "Tree prices were reasonable for the size available and were good shapes."
• "Excellent range of high quality plants at good prices."
• "Good value too and not overpriced."
• "It was very good and reasonably priced considering the café is situated inside a garden centre."

Cons:

• "I paid £2.99 for a very small cup which is outrageous."
• "Tad pricey now as they are gaining in popularity."
• "Biggest downside is everything appears to be highly overpriced."
• "The cafe serves lovely food but is otherwise a bit pricey."
• "On the down side is that some of the items on sale can be a bit pricey."
• "In my opinion a limited menu and quite pricey."
• "Restaurant well that's another story in my opinion its grossly over priced."

Staff and Service

Pros:

• "Staff pleasant throughout the centre."
• "I visited recently and found all the staff to be incredibly informed, helpful and very polite."
• "Staff very knowledgeable and helpful."
• "thank you for all your help, especially the young man that helped me load my car"
• "Susan and the team worked so hard."
• "The way the centre is set out was really nice and easy to look around and the staff were really friendly and helpful."
• "Staff are very friendly and helpful."

Cons:

• "Great choice of plants however when visiting the indoor shop I found the staff extremely rude and inattentive."
• "Staff deemed intent on socially chatting amongst themselves rather than attend to customers."
• "There was only one lady on the till and there was 2 other members of staff standing talking."
• "Staff are rather surly, poorly trained and trying to make the best of working with a dreadful chef who doesn't know what a menu is."
• "There was no customer service at all"
• "totally unprofessional Manager"
• "Very rude staff."