Santo Remedio - Cocina Mexicana Reviews Summary

Food Quality

Pros:

• "The tacos were delicious, and the chicken enchilada was really good!"
• "The Mexican food served here was great and stayed true to the basic and fundamental flavors of Mexico without just being 'inspired' by it."
• "The food was absolutely perfect, the flavor and textures were perfection, with a menu almost entirely gluten-free, extremely friendly for coeliacs."
• "Food was the best Mexican we’ve had in ages - so fresh!"
• "The quality of food was great! Mexican food always has ways to be expressive in so many dimensions but Santo Remedio does a real mean pork belly and tuna."
• "Really delicious food!"
• "The food was beautifully presented and tasted amazing."

Cons:

• "Chicken tacos and enchiladas were very bland and the house margarita was quite smoky."
• "The meat was tasteless and the sauce extremely bitter that we didn’t even manage to finish it."
• "The food here is average I feel for Mexican food in the UK, with some nice bits - the cheese, the tortillas themselves, everything else is fine."
• "The food was decent but small portion and pricey for what it is."
• "The only thing I enjoyed was the pork taco the other 4 dishes we ordered to share were not great, pretty bland and basic."
• "The food is average at best, most dishes border on the blame and tasteless, but at high-end prices."
• "The food was fine but nothing better than you’d get in a cheap chain restaurant yet the cost was extortionate."

Service

Pros:

• "The service was excellent, the decor was fantastic, perfectly balanced and along with the music accommodating the focus on the food."
• "It was excellent value for money and we will certainly be back."
• "The staff is lovely and helpful and we really had good time. Definitely coming back."
• "Kaya was an utterly superb host!"
• "Highly recommend their food and drinks. Staff were wonderful."
• "The staff are very knowledgeable and helpful & the food is outstanding in its presentation and most importantly taste."
• "Special thanks to Rita for accommodating an awkward time change for our booking."

Cons:

• "However this is a really busy restaurant and at times felt a little under staffed."
• "Unfortunately service was a bit off, too few of the little toppings that come alongside the meat."
• "The service was subpar, no attentiveness or interaction, no follow up, had to flag them down many times, didn’t seem bothered, quite robotic and cold attitude."
• "The waiter who dealt with us seemed slightly overwhelmed as they forgot several things instantly after requested and needed to be reminded some time later."
• "The service was terrible! We had to sit with our arm in the air to get the attention of the serving staff to take our order on more than one occasion."
• "Service was a bit slow and there were a few (forgiveable) mistakes."
• "The service though, oh my gosh. The hostility of the staff is barely contained at best."

Ambiance

Pros:

• "Enjoyed the comic book wallpaper in the bathroom! Haha."
• "The vibe is also chilled inside with a nice home feel interior which makes you comfortable."
• "The vibe, music, cosiness, visually pleasing and excellent customer experience."
• "The environment is relaxed and friendly, perfect for busy and noisy London."
• "Beautiful restaurant with a great atmosphere."
• "The decor is tasteful and bright. Clearly remind you of Mexico and it's colours."
• "Loved the decor of the place too giving it the lively, homely Mexican vibe."

Cons:

• "We sat upstairs and there was a party of people on a long table and it was very loud, too loud to talk."
• "Friendly staff, but very noisy environment."
• "Sat near the door so we got quite cold every time the door opened."
• "The only flaw would be the music a tad too loud."
• "It is Insanely loud due to the bottomless brunch crowd screeching."
• "The acoustics upstairs are really poor which means you literally can’t hear anything about from the screeching."
• "To have a conversation you have to literally yell at your friends."

Value for Money

Pros:

• "One thing to note is that the restaurant is quite pricey, but given the quality of the food, it is worth it."
• "The bill included the service (which was great) and it came to about £90."
• "For a total of 50£, not bad for be in London and we were expecting to be starving after but no."
• "Can spend between £70-£100 for 2 depending on how much you want to get but its all worth it!"
• "It's worth every penny, and I will be back for sure."

Cons:

• "Overall, the restaurant is very pricey and I don’t understand how it managed to get this rating on Google."
• "Prices are slightly on the high side, but it is central London."
• "The food is tasty but slightly overpriced in my opinion for what you get."
• "Extremely overpriced for the food and service, do not recommend."
• "Not worth the big price! Overpriced and expensive."
• "Menu looked good from afar but when you need to order three mains to get enough food it becomes grossly overpriced."
• "This restaurant is so overpriced. And even though it might be justified by the fact that it’s central London, the fact that they charged us £5 for a bottle of tap water is absolutely ridiculous."