Address: 103 Hampstead Rd, London, NW1 3EL, United Kingdom
Phone: +442073874064
Rating: 4.3
based on 724 reviews.
Food Quality
Pros:
"The food is totally delicious from Starters to Mains to Dessert."
"The pastel de Elote and the tres leches cake were unreal."
"The guacamole is a must in my opinion, it is so fresh and delicious I felt like I’ve never eaten proper guacamole before."
"The Cochinita Pibil and Tacos Al Pastor were both incredibly flavoursome."
"The food was also very tasty, fresh and authentic."
"Food was delish and their empanadas reminded me of the ones my grandma would cook."
"The food: the food was very tasty however portion size was quite small especially for the tacos."
Cons:
"This is NOT Mexican food. This is barely food."
"The food was cold and bland."
"The food is extremely tasteless, you can barely taste the salt and pepper."
"Nothing had any flavor. The beef in the tacos seemed like it wasn't even cooked with salt and pepper."
"However, the mains were bland, and just really nasty and the taco meat was very chewy."
"I’m sorry to anyone who thinks this authentic, but as a Mexican this was embarrassing to our cuisine and culture…"
"Not sure if we ordered badly but all three dishes were really bland and lacked flavour."
Service
Pros:
"The whole team were super accommodating at every step."
"The staff were friendly and attentive and the food came quickly and was so fresh."
"The service is great, they were very attentive going above and beyond."
"Service was so quick and our waiters were very kind."
"Everyone thought the food was delicious, the service was excellent, and the whole vibes were great."
"The staff were very helpful and attentive, bringing us more tortillas when needed."
"The waiters were super nice and careful, and helped us pick the right food!"
Cons:
"The service was so strange as well. There was no organization."
"Service wise, we were ignored most of the time and when we finally got someone over they were very short and rude."
"Service was also terrible."
"Service was a little questionable and hard to get, but did get a table quite quick."
"We were pressured by the staff (mainly the manager) to order, to finish the food, basically to leave."
"The staff was fighting around us and the manager shouting at the staff literally next to our table."
"Unbelievably rude staff."
Value for Money
Pros:
"Value: Excellent for London. I ate enough for 1.75 people (including two drinks) and the total came to about 30gbp."
"A wonderful deal with an amazing range of food and non alcoholic beverages included in the very reasonable price."
"The price is so reasonable it'd be worth it."
"The drinks were delicious and everything was reasonably priced!"
"£16 each for this very generously portioned sharing platter was a good deal."
"Food is delicious, plentiful, and reasonably priced."
"The-all-you-can eat brunch on Sundays offers great value for money."
Cons:
"12.5% service charge was a shock and unexpected."
"We paid £105 for a shared menu when it's a shared plates of guacamole and few tortillas chips."
"Our £99 bill was reduced to £87, but still value for money was very poor."
"We paid £72 for 2 people, it was a joke, we didn't even finish the food it was that bad."
"£5 for hot sauces... These should be free."
"We payed £66 for 2 people, which was not worth it at all."
"And the price was a 'little' bit steep for the overall quality of the food."
Atmosphere
Pros:
"The atmosphere is buzzing."
"First visit and really enjoyed it. There was a vibrant atmosphere."
"Lovely place to eat! Has a nice welcoming vibe to the place."
"The atmosphere was warm and joyful and the food was excellent."
"Amazing experience with amazing people."
"It had a brilliant atmosphere and the food was also well priced."
"The vibe was great, so was the service."
Cons:
"Couldn’t wait to leave the place."
"If you're really lucky, you'll get seated in the soul sapping room downstairs with no atmosphere where you will get ignored by the 4 members of staff chatting around the bar."
"Being stuck at a dark table by the filthy stairs to the downstairs toilets, left us feeling deeply unsatisfied."
"Because you have to stand up to take the food and the place is not that big it felt very chaotic when you tried to go back to your table."
"The only small improvement was that the air conditioning was on quite strong and facing directly onto the centre of the restaurant, giving quite a chill breeze throughout - we had to put our coats on!"
"The atmosphere was decent."
"The place was packed so it's obviously popular. By the end of the meal I couldn't work out why."