Dobbies Garden Centre Liverpool Reviews Summary

Staff and Service

Pros:

• "Very knowledgeable and friendly staff who can advise on the best way to prepare what you buy."
• "The staff are lovely and helpful, and an added bonus is that its dog friendly too."
• "The food was lovely and staff were excellent, especially Carly in the restaurant and the lads in the butchery department."
• "Service brilliant sandwiches and cakes absolutely delicious and as much coffee or tea you can drink all for £10.50.really good value nobody rushing you to get out you can book it before you go."
• "Excellent customer service by John & Big Guy who helped load garden furniture."
• "Staff are always helpful and really friendly."
• "Just been to Dobbies for lunch and found all the staff very pleasant and helpful."

Cons:

• "Struggled to find any staff which was a little strange especially at this time of year."
• "No staff on the shop floor, many products without pricing!"
• "Unfriendly and unhelpful staff. Incompetent staff who failed to apply 10% discount on my purchase after joining the club."
• "Whilst waiting to order the girl on the till chatted for a long while with another customer not acknowledging us at all!"
• "Dreadful place with jobsworth staff, made me remove my 2 year old grandson from the soft play reducing him to tears."
• "One single member of staff however was rude argumentative and snatched the props from the Santa's grotto away from my children."
• "Very disappointed with the catering staff. Very slow, disinterested in the customers."

Cleanliness and Maintenance

Pros:

• "Have always found toilet facilities pleasantly clean."

Cons:

• "Tables had used plates, cups and cutlery on. Food on floor. Nothing cleaned down."
• "Took my aunt for lunch & bit disappointed on toilets, tissue on floors, unflushed toilets, 1 hand dryer working..Dining area= Dirty table, cups & saucers were tea/coffee stained..."
• "Very long queue for drinks. Cleanliness not good in terms of restaurant inside and outside seating."
• "Cafe today, absolutely disgusting. Had to go through several plates to find a clean one."
• "Arrived at 15.30 nearly every table cluttered with used dishes etc."
• "The cafe in particular was strewn with the evidence of previous diners, pots, cutlery and leftover food just everywhere you looked."
• "I was very disappointed in Dobbies yesterday, the cake and tea were lovely, but the toilets are a disgrace, wet all over the floor in disabled toilet and dirty."

Food Quality

Pros:

• "The quality of the food on offer is commendable, and it comes at a reasonable price."
• "The food was nice - nothing wrong with it at all and plenty of choice."
• "Good service, plentiful food, nicely presented and at a reasonable price."
• "Delicious sandwiches, very tasty, especially the cream cheese and salmon, with crisp little savouries followed by lemon mousse, cakes and, best of all, scones with jam and clotted cream."
• "Enjoyed a delicious and plentiful afternoon tea for my birthday treat."
• "Visited the Speke branch today for afternoon tea and it was absolutely lovely."
• "The cafe is well designed and has some good selections."

Cons:

• "The black pudding was older than I am, the bacon was undercooked."
• "The egg was fried in a bath of oil I can still feel the oil coursing through my veins."
• "The tuna baguettes i did see looked like they had been left out for a long while! Tuna was dried up around the edges an they were not wrapped in cling film to keep fresh."
• "Unfortunately the lunch time good service was terrible, the food on the hot plates looked dried up."
• "The baked potato with coranation chicken was bland, the chicken was lacking in chicken and there was no spice in the 'corantqion'."
• "The scones are anemic and flat. Meringues are smaller and not a chewey on the inside."
• "The fish was awful batter was like concrete don't know why we ate it."

Value and Pricing

Pros:

• "Some very nice quality goods and flowers at great prices."
• "The food was very reasonably priced at £20 for two adults and £15 for two children."
• "The prices are very competitive, the parties are well organised and the food they provide is really good quality."
• "Food counters very good and reasonable prices, outdoor plants good range if just a little overpriced."
• "Free parking. Spacious bays and always seem to be able to get a space close to the entrance 👍"

Cons:

• "The brands they sell tend to be the higher priced items."
• "Food was nice but overpriced for what it was."
• "Paid £16 for two blurry photos, which were also ruined with the words Dobbies written right along the bottom."
• "Cafe is overpriced, disorganized and dysfunctional with staff arguing among themselves in front of customers."
• "Many of the items in store were damaged and yet overpriced."
• "This store has a small Sainsbury's section so we picked up a box of wine which we buy regularly from the Sainsbury's store a few miles away. Imagine our surprise when we were charged £4 more than usual, has some nice stuff but everything is overpriced."
• "Quality but expensive, can buy plant's cheaper at other outlets."

Atmosphere and Experience

Pros:

• "Absolutely love this shop,I can get so many things here from plants to groceries, it has a cafe that sells the most delicious cream scones etc."
• "Dobbies improves all the time and is now the go to place for Christmas shopping with an extensive range of practical and luxury products as well as the established gardening centre and food hall."
• "Great combination of restaurant, garden centre and gift shop."
• "Once in the plant areas I am so happy.good selection of healthy plants,garden sheds etc and a good cafe."
• "Dobbies Liverpool stands out as a fantastic location for multigenerational get-togethers."
• "A fantastic garden centre with a wide range of products And a lovely restaurant."
• "Relaxing and enjoyable shopping."

Cons:

• "I'm a gardener and this place has gone down hill, use to regularly use dobbies but now id sooner go somewhere else."
• "It's lost it's garden centre look and feel and it's become a clothes, furnishing and bedding warehouse with the nursery out the back."
• "Cafe ok but very busy with lost of children s parties,nursery groups etc, not a place for a peaceful cup of tea."
• "Love coming here but today was so disappointed. Came for our usual treat of 2for1 scones and a drink. Told scones sold out already."
• "It was a big let down and poorly kept. A lot of plants looked dead and unloved."
• "Very little Christmas decorations out, dogs everywhere inside, little dissappinted in the Xmas stuff, was much better last year."
• "Far better garden centres are available. There's plenty of plants to choose from, but they are expensive and not always in the best condition."