Goudhurst Inn Reviews Summary

Room Quality

Pros:

• "Although there are only a handful of rooms they are of an extremely high standard."
• "There are a few rooms you can stay in and I've stayed in two of them and they're very comfortable for a night or two."
• "Our room was amazing and I will certainly be going back!"
• "The bed was so comfortable, the most comfy pillow (important stuff) room was spotlessly clean, lovely shower, large bathroom, and very peaceful at night."

Cons:

• "I was unable to turn the lights off in my room."
• "He gave me a key to another room to sleep in. Leaving my belongings in the first room. This left me unsettled and again i didnt sleep well."

Staff and Service

Pros:

• "Staff very friendly an helpfull, would definitely pop back soon."
• "Great Service and exceptional food. The staff in the kitchen as well as front of house couldn’t do enough."
• "The staff were brilliant and exceptionally tolerant of our unruly two year old."
• "Very welcoming and helpful staff."
• "Staff were efficient, helpful and friendly."
• "The staff go above and beyond to help you with anything you need."
• "First time visit and it won't be my last, food outstanding, the staff were so friendly and helpful."

Cons:

• "The staff were awful, the food was awful and it is undoubtedly the worst pub experience of my life."
• "Twice in less than a week they forgot main dishes for our table."
• "Terrible service. We had to stand at the bar to ask for a table, the waitress gave us menus and told us where we couldn't sit and said she would come over and take our orders, this never happened."
• "The service is exceptionally poor."
• "Food was very nice but service was terrible. After our starters some of the plates were still left on our table whilst we had our mains."
• "The service wasn’t great, a lot of annoyed staff who seemed stressed and weren’t very attentive."
• "Really messy bar area and the music was so loud we couldn't hear each other speak."

Food Quality

Pros:

• "Their pizzas are excellent and great value."
• "Had a fantastic meal here on Christmas eve. Food war brilliant and it had a great atmosphere."
• "The food and drinks available were varied and delicious- don’t miss the venison!"
• "By far the best meal I've had for a while."
• "Food was exceptionally good."
• "Some amazing food. Great food, excellent waiting staff and sizable car parking."
• "The food was my personal favourite part of the experience and exceeded all of my expectations."

Cons:

• "The food was very disappointing."
• "Food was ok but cannot say it stood out in any way."
• "Food was ok, a little cold and some parts reheated."
• "Food quality- average, too bland for the price paid."
• "Meal came, salad has lumps of ice in it. Burger, no cheese and so over cooked it was awful."
• "Pizzas were £12 each but not great and no tomato base which wasn’t specified on the menu."
• "Service diabolical, wine not properly cooled, lager not correctly gazed, food mediocre."