Address: 12 Coppergate Walk, York, YO1 9WY, United Kingdom
Phone: +441904627160
Rating: 4.3
based on 170 reviews.
Shopping Experience
Pros:
"This shopping area has something for everyone, plus great coffee shop, viking center, and can park at the back near Hilton hotel, lots of historic amenities."
"Great selection of shops, cafes and restaurants. Close to parking at Castle Car Park, and some very pretty Christmas lights towards the end of the year."
"The center constantly has things for people to do."
"A good range of shops and stalls, a nice place to be."
"Lots of different shopping experiences to have. Clothes, jewelry, cafes, shoes, trinkets, gift shops and all the unusual you expect from York."
"A great selection of shops."
"Shopping centre adjacent to Clifford's Tower with a good mix of retail shops both chain and independents."
Cons:
"Cafe was a let down. Not enough seating and the cakes were inedible being rock hard."
"Typical shopping mall, unfortunately the price of the clothes is extremely expensive to extortionate better off shopping elsewhere you can get the same goods for 75% less."
"The assortment of shops can feel somewhat uninspiring for those in search of unique or niche items."
"It's just a shopping centre. There isn't a massive range of shops."
"Not many interesting shops actually in the coppergate itself but plenty nearby."
"Thouroughly enjoyed the afternoons shopping, in general the staff were friendly and informed. The shops however tended to be samey with no real variety."
"But disappointed they charge to use toilets. I would expect a shopping centre to have free toilets for customers."
Accessibility
Pros:
"Mobility scooter hire and disability parking available."
"A bit hilly for a wheelchair user in part but nevertheless some good shops are there."
"Wide range of shops easy parking plenty of blue badge bays which are extra wide lifts to all floors and pay on exit blue badge holders can park for free."
"The paths are also wheelchair friendly which is great for many others."
"Absolutely brilliant place to go especially if you're disabled with a blue badge they allow free all day parking."
"Parking can be tricky so arrive early."
"There is parking nearby so you don't have to walk far to the center."
Cons:
"Spoilt by large queues for Viking Centre and Warren James jewellers where we went with a problem with some earrings. They were unhelpful and refused to exchange them."
"The queue from the Viking centre can get in the way though."
"Parking can be a complete and utter nightmare, it could actually bring you to tears."
"Trying to find a public toilet was a nightmare and price of parking !!! don't recommend using Coppergate multi storey if you're spending day in York."
"The toilets aren't the best and if you have a double pushchair you can't get into them."
"It was busy trying to park but then it was Christmas!"
"Lots of small and main stream shops here. if you worry about the pandemic then this is a nightmare place to visit, far too many people absolute no social distancing."
Atmosphere & Location
Pros:
"Very nice place, as York is as a whole. One of my favourite places to visit."
"Safe and friendly area, pedestrian zone."
"Always a bit of a buzz when tourist busy."
"Great atmosphere."
"Chilled vibe, kept very clean watching the world go by with a coffee."
"Wonderful place to go shopping... and the jorvic Center is in the middle of it all."
"Coppergate Shopping Centre York, is beautiful to walk around with a warm & friendly atmosphere throughout the year."
Cons:
"Unfortunately I visited my daughter on the wettest day in a while she attends uni there, we were going to go for a meal but absolutely everywhere was packed out unless we wanted to sit outside in the rain."
"Yorks a maze though and it was very hard to find as a tourist there for the first time."
"Bit disappointed with York really, too many stag & hens, too many tourists."
"Too much Harry Potter thought that had gone years ago."
"It was very busy with a few shops with ridiculous queues, specially the little ghost shop."
"Not particularly well thought of or designed."
"This is obviously a very popular place for locals and tourists."
Customer Service
Pros:
"Staff treated with respect and gave me plenty of advice."
"Staff were helpful and attentive to try to resolve this - thanks to Emiliy x."
"Staff where superb excellent knowledge of all the whiskey even down to taste."
"First visit absolutely brilliant was nervous as we didn't know what to expect but the setting was spacious and clean the staff friendly and welcoming."
"Staff in the places we visited were all friendly."
"Very friendly staff and service, +Friendliness."
"Many thanks to every one who helped me."
Cons:
"Very disappointed with this cafe,dropped in for quick coffee and cake and made that clear when we were seated. Waited approx 20 minutes then called waitress over who was discourteous and overly defensive."
"Great place for Big and Little Kids. Excellent 10 am tour that was let down at the end as no one had bothered to get the demonstration organised on 'how to make a chocolate lolly'."
"Fenwick's need to chill out, fancy putting all the 'Black Friday' deals at the front door so you can't get in."
"The tea and cake were very nice but the service was very slow."
"bought 2 gyros pork from the Greek Street was burnt and awful taste.i have ate better meat.wont buy again."
"Nicely laid out and decorated but can be long at the jarvik viking centre."
"Thouroughly enjoyed the afternoons shopping, in general the staff were friendly and informed. The shops however tended to be samey with no real variety."