Address: Young St, Fetcham, Leatherhead KT22 9BS, United Kingdom
Phone: +441372363764
Rating: 4.7
based on 413 reviews.
Staff and Service
Pros:
"Staff are very kids friendly especially Ben C at the pedal go karts."
"All staff interaction was positive and friendly."
"All the staff were enthusiastic and all seemed to love working there which is a great sign."
"And the staff here? An absolute credit. Each one a true ambassador."
"The staff are excellent and all seriously care about what they do and are always keen (and very patient) to talk to children about any questions they have."
"The staff is very friendly, everything is well maintained and clean."
"Staff were friendly and well organised."
Cons:
"Treated badly by staff. Santa shouted at me to be quiet in front of everyone in the Santas grotto."
"Only downside some staff need to be more child friendly, my little boy is really friendly and kept saying thank you have a nice day to the lad behind the tills at lunch and to the lady in the gift shop... No response..."
Facilities and Cleanliness
Pros:
"There were also lots of hand washing stations for after you have stroked and fed the animals, which is nice."
"Facilities are great especially with hand washing options for little ones all over the park."
"The bathroom facilities were spotless on our visit and there was always one member of staff washing cleaning and supplying toilet paper."
"Everything is well maintained and clean."
"The farm park itself is so very clean and the staff were great!"
"Lots of hand wash stations all fully stocked."
"Very clean, especially impressed by the toilets and hand washing stations."
Cons:
"I hate the unisex toilets, the tables and chairs are wiped over but always sticky. They need an actual scrub."
"The baby changing facilities could have done with a clean and the bin emptying a little more regularly."
"I wish the hygiene was better maintained."
Activities and Attractions
Pros:
"Giant inflatable pillows, large sandpit, trampolines, go karts, 2 indoor soft play areas larger one has a giant multi coloured slide in the centre, multiple outdoors play park for toddlers and older children with large slides, craft activities, indoor race track with push and peddle bikes, Pig races and so so much more."
"Kids will love the animals, pig racing and so much to do there it caters for all ages."
"Basically, you won't get bored and feel like you got a great value for your money."
"This is so much more than just a farm & everybody had a fantastic time."
"Great place to take children, lots of outside activities with a large indoors soft play area with adequate seating for the grown ups."
"Fabulous day out with so much to do that we were there for 6 hours."
"So much fun especially for little ones. We spend 4hrs there and really enjoyed it. We pet farm animals, saw piggies racing, went around the farm in a trailer attached to tractor, spend 45min in indoors soft play, played in outside playgrounds, got our own badges made, jumped on trampolines and air pillows."
Cons:
"The soft play part is closed due to government COVID-19 rules."
"I gave this place a one star because of the extremely dangerous slide area."
"It is shocking to me how they have placed stairs directly behind a children’s slide without cushioning them in some way."
"Also no pony rides on at this moment bed which is a shame but completely understand as you can’t social distance doing that."
Value for Money
Pros:
"Best Farm we have EVER been to. Was very impressed with what they had for the entry price."
"But lots to do, staff are friendly, spent 7hrs there so plenty to keep the little ones occupied,"
"Fantastic day. Thought it was a bit expensive when I booked the tickets but now I have visited, it's well worth it."
"The amount of activities, the ability to actively pet and feed the animals, the slides and play areas for the kids, the quality of the food and drink, the service, and yes even having to pay a little more for tractor rides and other play activities is so so so worth it for such a full day out with your kids."
"Excellent farm for toddlers and above, loads of fun things to do and see, apart from tractor and pony rides there are no extra charges."
Cons:
"Family of 4 cost £77. We did bring our own pack lunch, but ice creams and coffee and animal feed cost extra £20."
"It is not cheap for a family but does have good facilities and activities."
"UNBELIEVABLY expensive. I couldn't believe it. It cost us nearly £70 for four of us (2 adults, 2 kids) just to get in... To a farm..."
"The food bags are £1.50 each & although you get quite a bit of feed per bag, it's a bit cheeky on top of an already expensive day out."
"You have to exit through the ridiculously expensive gift shop."
"Around £140 for 5 of us for the day 😳"
"Sadly it is quite expensive and they don’t offer any family tickets like most farms which is a let down."