"As supermarkets go Morrisons is on point for choice and variety."
"Typical Morrisons store. Lots of parking. Petrol station accessed via car park with car wash facilities."
"Great accessibility as my family are in mobility scooters and staff always happy to help us find a suitable space."
"A larger supermarket with plenty of choice. One of the main top 5 big supermarkets and all was well with my visit."
"Good store well laid out and hygienic."
"Very large store, lots of fresh products like fish and chicken, they have an in-store bakery and the products are absolutely delicious!"
"Large supermarket. Three hours free parking and only 10 minutes walk from the sea."
Cons:
"This has got to be the worst store that I have ever been too."
"Morrisons is going down hill."
"Often things are missing which is very annoying, and ultimately we have to then visit another supermarket too."
"The price on shelf is not what you pay!"
"Morrisons where we live... spot on. This Morrisons, yeah OK. But was really busy and there were two cashiers open... really!!!"
"The store colleagues don't look happy, there's never enough of them for 4 manned checkouts."
"The Morrisons in Rhyl queueing at the checkouts is a joke theres no 2M marks on the floor and everyone is Hurded together."
Product Selection and Offers
Pros:
"3 McGuigan's Black Label Red for £10.00 .... should be £18!!"
"Shelves well stocked with items including those previously rationed."
"Good range of vegetarian food too and some lovely treats from the bakery."
"Great selection of products."
"The displays and shelves are well stocked and items easy to find."
"Great selection of seasonal fare all reasonably priced."
"I found the products to be of excellent quality. Meat surpasses all, fish, bread, cooked products and to take away."
Cons:
"Half the food wasn't available due to being sold out."
"Been accused of stealing lemon a one pound lemon..which actually bought it from Iceland and I got the receipt..they just smile when my daughter showed it to them..so racist..disgusting."
"I have never seen so many rotten groceries and veggies in a shop."
"Very disappointed as I went to buy some nice flowers for my garden I walked 5 miles to the store to find that they didn't look after there plants as they where all dead and limp."
"They never have Cherry Sundaes in any more... please stock up more on them as they are my fav dessert."
"The market is getting worse and worse. Before, I always bought fish at a discount, but now it stinks and it’s impossible to eat it."
"Picked up some ringed donuts when got home they were normal donuts, second time this happened."
Staff and Customer Service
Pros:
"Staff were on hand to offer friendly advice."
"The staff were all helpful and polite thank you."
"Staff are always helpfull & polite."
"Staff are always pleasant and happy to help!"
"Staff are always happy to help & very cheerful."
"Most of the staff are lovely."
"The staff are well trained, courteous, friendly and very helpful."
Cons:
"Staff do not seem concerned about the potential spread of the virus, customers care even less..."
"Never really liked Morrison's as some members of staff can be so miserable in there."
"The staff were quite abrupt."
"Store is fine plenty of parking staff could do with cheering up and a smile now and then."
"They were just unnecessarily rude and unhelpful."
"Staff here are awful!!!"
"Staff unattentive and very demotivated."
Cafe and Food Services
Pros:
"On holiday decided to try my fist Morrisons breakfast even though I've worked for the company for 28 years. I've got to say I can't put into words how impressed I was with the breakfast and the staff."
"Food was nice and timely arrived unfortunately we had questions as we was waiting for our meal but but couldn't find a member of restaurant staff until our food came."
"Staff friendly and helpful and the cafe is very good value for money."
"Always pop in here when I've been to Rhyl on a family holiday. Love the café as we always come in for a coffee and a bite to eat."
"Good food, good prices. We go most Saturdays for lunch/breakfast."
"Only went in for a small breakfast, it was very tasty though, clean and tidy everywhere, staff were lovely, nice and warm, very pleasant way to while away some time, would use again defo."
"Good products, polite assistants clean environment. Yesterday, we tried out the restaurant in Rhyl Morrisons. Found the food fresh, and tasty."
Cons:
"Had breakfast in the Morrisons cafe but I wish I hadn't bothered as it was awful."
"The shop its self was great bit the cafe was a disaster."
"Appreciate the current difficulties with people panic buying, but having entered the store, shopped and going through the checkout, to then be told that you could only have 2 items of any product and that all offers were cancelled, is really a bit much."
"Went to the cafe on 5/2/2022. Ordering at the table was easy enough, but a couple of minutes later we were informed there was no childrens meals."
"Cafe let's this store down,big time. Lack of staff to man till. Computer breaks to order food,regularly."
"Went for breakfast on Saturday morning only one person on the till and also serving, 20 minute wait for food so just had a coffee, tried 3 cups before finding a clean one, cutlery/condiment area filthy."
"Cafe is always dirty, and food is very hit and miss. Portion size has deffo gone down, but price has increased."
Cleanliness and Safety Measures
Pros:
"It's clean, tidy and well stocked."
"Enjoyed looking round the shop plenty to choose from, staff very helpful."
"Thank you Morrison’s absolutely brilliantly organised over this period .. felt very safe and fully stocked shelves, no one panic buying."
"Lovely set up. Everyone is actually following covid rules there."
"This store is very clean, & social distance is adhered to."
"Very welcoming store. Clean...well stocked."
"It's always a pleasure to shop at your store,clean,nice staff."
Cons:
"Lately there has been a lot of plastic gloves that has been left in the trolleys and around the carpark."
"Every table we went to sit at had waste food on them and hadn't been wiped after the last customer had sat there."
"The floor was very dirty and litter in lot of places disappointed as we regularly eat there at different stores."
"Virus update: Particularly dirty during the pandemic, weird queuing system."
"I went to have lunch at Morrisons and when we were at our table it was horrible it was sticky and there was a hair on the table."
"Staff not keeping to 2 metre rule especially the home shopping staff."
"Sorry, but one of the major issues with the store is lack of enforcement of social distancing by allowing too many customers in the store at a time."