Hounslow Urban Farm Reviews Summary

Animal Encounters

Pros:

• "Brilliant show, explaining the animals and then ability to stroke/hold them is amazing."
• "The daily wildlife presentations give children the opportunity to see and touch/hold a variety of creatures."
• "The animal encounters are excellent, during term time they aren't too busy so I think you get a bit more time to hold/stroke the animals."
• "Having up close time with them in the afternoon was such a treat."
• "The animal encounters and owl display were my favourites."
• "Kids love the animals and the animal experience sessions the staff put on."
• "Animal encounters - handling millipedes, snakes, rats; feeding goats and ponies; piglet litters, peacocks and parrots."

Cons:

• "One drawback is the trainers explaining/talking lot about an animal on the show."
• "The animal encounters could better organized."
• "The owl show and pig feeding were less interesting."
• "really disappointed by this place... no meet and greet with the animals and we were standing around for ages waiting."
• "Sometimes one of the people that walk around with the animals just zooms by which can be disappointing."
• "The animal encounters session was great, my niece really enjoyed getting to hold or stroke everything from a rabbit to a python!"
• "The animal encounter was very educational and fun."

Staff and Service

Pros:

• "The staff were really friendly and knowledgeable."
• "Most staff are very courteous."
• "The staff is very friendly."
• "Staff were great so well worth a visit."
• "Staff are friendly and they accept Access Card."
• "The staff are lovely, no matter Sun, rain, freezing cold, they are always lovely and cheerful."
• "The staff on the farm are so happy and friendly."

Cons:

• "Extortion prices, not so friendly staff."
• "The staff work really hard to make it a magical, relaxed place."
• "Really good and fun for adults as well as kids, staff really friendly, apart from one individual called tony who works in the cafe, be weary of him older man with glasses."
• "Others in more responsible positions lack honesty and can come across abrupt and rude."
• "When asked if I wanted to purchase a bag I said no and the girl (member of staff) at the entrance gave me a dirty look."
• "Everyone who works there is really friendly!"
• "Staff were so kind and informative about the animals and also very protective (in a good way) when kids were too much."

Value for Money

Pros:

• "Such a great day out at an extremely good price."
• "Day tickets are good value and cheaper to buy online."
• "Great value for money."
• "Really great value for money."
• "Prices are reasonable."
• "Price of entry is very competitive compared to the wide experience they provide."
• "Tickets for the farm are not super cheap but are good value nonetheless."