The Maltings Reviews Summary

Atmosphere & Decor

Pros:

• "Great atmosphere, brilliant staff, very good board of real ale/ciders etc."
• "Good atmosphere and great range of beers. Love this place."
• "True warm welcome. All staff were very friendly, helpful, able and smiley. Wacky decor. Wide range of ales and ciders. Good mix of locals and travellers. Fab bustling atmosphere..."
• "The pub had a really good atmosphere, it was positively buzzing."
• "Always the perfect starter pub when getting of the train for an all day drink."
• "An amazing traditional pub with a modern, young, friendly & inviting atmosphere."
• "Nice pub - loved the decor and atmosphere."

Cons:

• "It gets busy somewhat, so be prepared to push your way to the bar! Not very wheelchair friendly."
• "It was cash only and very busy when I last set foot in this place. But, it was a nice enough place to go for a drink, and there was plenty of good beer to choose from. The staff were helpful and prompt, though it did feel a tad claustrophobic in there."
• "This is a popular spot so can get busy at weekends, especially race days."
• "Small pub often hard to find a place to sit and not a lot of standing space either."
• "it's a bit worn out very old fashioned"
• "Big, rather ugly, black exterior."
• "Interior is not original, male urinal was micro sized?"

Staff & Service

Pros:

• "staff are exceptional"
• "Very friendly staff, and a mind blowing choice of ales and ciders... I was in my element!"
• "Staff was very friendly and got around to us quickly during rush hour."
• "The staff are friendly & helpful - even when very busy."
• "Friendly, polite & professional staff."
• "very friendly staff."
• "Staff were exceptionally friendly and clearly have a good sense of humour."

Cons:

• "Rudest Barman I have ever encountered, little guy with long hair and a 'wish i wasnt here' face on him!"
• "Staff are rude. Been in 3/4 times now staff look down on you like you are dirt."
• "The staff are rude and aggressive."
• "our experience with the staff last weekend has really let it down."
• "Absolutely disgusted with the attitude of the staff."
• "Obviously not a place for tourists and only locals welcomed. Absolutely disgusted with the way customers were spoken to last night by the bar staff."
• "Unbelievably rude bar staff, we were stared at like we weren't good enough to be in there!"

Food & Drink

Pros:

• "Good choice of ales for his lordship. Nice wine 🍷 for me."
• "A cracking range of real ales perfectly kept and dispensed."
• "The beer was well kept, the sandwiches were freshly made and nicely presented and had plenty of filling."
• "Brilliant pub attended sat with friends who frequently use well impressed great beer in a good old fashioned British boozer this place hasn't lost its identity that's why it s flourishing giving people what they want good value for money ♥️carnt wait to return."
• "One of our favourite pubs in York. Excellent choice of beers/ciders and very delicious wine too! Food reasonably priced and portions are substantial, you'll not go away hungry :)"
• "The food was homemade, warm and generous portions."
• "the portions are huge and the food is delicious."

Cons:

• "Very busy on a Sunday lunchtime and had to pop out to cashpoint to get money out as no cards accepted here."
• "Doesn't take card so take cash or be prepared to walk to the cash machine ten minutes away."
• "Took over a hr for 1 portion of chips to share but dint wait any longer as there was places to see in York and had to ask for money back."
• "A pint of stout very expensive and not in good condition. Very disappointed as the place was recommended."
• "It was hard to pay for it as i dont usually carry cash anymore and prefer to pay using my phone or debit card and this location isnt able to cater to that as it doesnt have a card reader for one reason or another which i dont know so just be wary of that."
• "Alas cash only no cards the only negative."
• "Came in rude staff was told food stopped at 2 what kind of pub stops the food at 2 that's ridiculous!"

Accessibility & Location

Pros:

• "Pub handily situated between the railway station and city centre."
• "Lovely hidden gem, slightly off the tourist trail. Great cosy atmosphere."
• "Just the best pub in York."
• "A perfect pub, ten minutes walk from York train station, It serves excellent beers, and offers really good freshly cooked food too."
• "Proximity to train station is also a good bonus."
• "This is possibly one of the first pubs you will see as you walk into York from the train station, it's a big black building so stands out, set back from lendal bridge. You must visit, it's an old traditional pub serving loads of different cask ales. It's usually busy which is a good sign."
• "Small outdoor space, but was beautifully breezy with the doors open inside too on a very hot day!"

Cons:

• "It gets busy somewhat, so be prepared to push your way to the bar! Not very wheelchair friendly."
• "Good pub, good selection of beers, never eaten there but the food looks great and large portions, can get busy, steps leading in, so wheelchair access difficult, give it a go."
• "But having put on a cloak and a tunic I was not allowed in due to, the doorman said, 'fancy dress.'"
• "Refused service and told we weren't allowed to be on the premises because my girlfriend had left her ID."
• "Refused service and told we weren't allowed to be on the premises because my girlfriend had left her ID."
• "Hundreds of people were dressed similarly for this city-wide festival and every other place welcomed them, and me, with open arms."
• "Convenient for the station...that's it."