Tank & Paddle York Reviews Summary

Food Quality

Pros:

• "The food was excellent at a very reasonable price."
• "The wings and chilli chips were superb."
• "The food is excellent too, its no surprise we usually time our visits around teatime."
• "The food was really tasty and decent portion sizes as well."
• "I had the cheese stone baked pizza and fries."
• "The food is OK apart from the overpriced mac and cheese which is definitely heinze with cheese on top."
• "The food looks nice but the portions are on the small side."
• "Food and drink options are really good."

Cons:

• "The food wasn't amazing for the prices."
• "The only issue is that the garlic bread was like a rock but was replaced when asked."
• "Some of the chips were cold but not the end of the world."
• "The food came wrong. Requested to speak to manager Ed and he was very rude."
• "Overpriced food… more negative points for underwhelming portion sizes."
• "The chicken BBQ dish with fries was much better as the fries were delicious and chicken pretty good. But portion size was more like a starter…"
• "The Sloppy Joe Beef Burger was 'out of stock' (we should have given up there and then; how can anyone be out of beef???)."
• "Our starter arrived and was placed on the table. However, I had to get out of my seat and go to the counter to ask for cutlery, napkins, condiments etc."

Service

Pros:

• "The staff were very attentive and accommodating."
• "The staff always happy and polite. Simply can’t fault this place!!"
• "The staff were really helpful, friendly and polite."
• "The gentleman that served me was extremely welcoming and friendly."
• "The staff went above & beyond to help make our visit the best possible."
• "The staff were all very welcoming, the atmosphere was also great."
• "Brilliant service, wide selection of drinks and a very good menu, staff are attentive and prompt."
• "Staff were more than happy to change the game showing on our table."

Cons:

• "However, don’t come here for friendly service. The barmaid was very irritated and had no patience for anyone asking questions."
• "The staff trying to push everything through so fast."
• "The bar person was rude, I asked a question about adding a shot to a pitcher and was abruptly told if I do that she would throw me out."
• "Unfortunately the table was rather sticky which may or may not be down to whatever they use to clean with."
• "The service however was awful - The staff were rude and unfriendly, lots of food missing from order."
• "The same door person inside wouldn't let us go into one area of the bar and basically said if we didn't like it we knew where the door was."
• "Ordering is impossible. Pricing is inconsistent. It's a real struggle eating here!"
• "One of the worst pubs I have been in. It was far too noisy and the Christmas menu food was fairly inedible."

Atmosphere and Location

Pros:

• "This place is a joy to sit in. And the views of the river are amazing, specially in summer."
• "Great bar overlooking the River."
• "We sat outside on the terrace and it was just beautiful."
• "Enjoyed the views sat on the balcony as well, and lovely decor inside."
• "A great place to meet and eat, friendly service and amazing views over the river."
• "Good location if you can get a window seat, it is a sports bar so there is loads of sport on the TV."
• "Its nice down by the side of the river, not busy on a Sunday at all."
• "The restaurant it self had a good atmosphere the food was good."

Cons:

• "Stopped for something quick to eat on a Wednesday night. Issue was they were all full of glasses and lots covered in cigarette ash."
• "Called in for a drink. Took a while to be served at the bar and staff weren't good at spotting who had been waiting ages."
• "The bar service was hit and miss! But the live entertainment was good."
• "The coffee was very good and so was the breakfast. Quick service and everyone was friendly."
• "The only down side is the ladies toilets, I can’t speak for the mens obviously, they smell unclean when you walk in."
• "My wife and I called in for lunch on a trip into York for my birthday. We'd looked at the menu on line and were looking forward to eating here but were very disappointed!"
• "The place was clean, staff were pleasant and it had a nice vibe to it. I'd be happy to come back."
• "In this year of Covid it is a place which has good separation of tables and a one way system inside."