Roberts Hunt Estate Agents Reviews Summary

Category: Real estate agency Feltham

Address: 343 Bedfont Ln, Feltham, TW14 9SD, United Kingdom

Phone: +442088937618

Rating: 4.8
based on 130 reviews.

Professionalism and Expertise

Pros:

  • "James demonstrated unmatched professionalism, expertise, and dedication to ensuring a seamless and successful sale."
  • "Their exceptional knowledge of the area and current market conditions was truly impressive."
  • "Christopher helped us to secure our Mortgage, he gave us accurate guidance, was very efficient and knowledgeable."
  • "Graham's wealth of knowledge is second to none."
  • "The communication was both clear and timely throughout, James and Christopher were top guys and always on hand to answer questions."
  • "I would highly recommend James and his team at Roberts Hunt Estate Agents. They have been extremely patient and attentive during our very lengthy process."
  • "Roberts Hunt provided great service throughout the purchase process. From a buyers perspective there was a great level of transparency."
  • "Very responsive, helpful, and professional advice provided by both on every aspect of process."

Cons:

  • "Kept my £250 deposit after I did not pass their 'referencing'... They probably do this with loads of people to keep their money."
  • "Absolute rubbish service, be super careful with their letting agreement."
  • "I had a great experience purchasing my home from Roberts Hunt. In a time where the housing market has been crazy and unfair to buyers."
  • "There were occasions when James had to go well beyond being just an estate agent."

Customer Service and Communication

Pros:

  • "Throughout the process, James, Maria and Grace demonstrated excellent communication and a remarkable ability to keep me informed at every step."
  • "They were prompt in responding to my inquiries, provided regular updates, and always made time for any questions or concerns I had."
  • "James was especially helpful and knowledgeable throughout the process and answered all of our questions!"
  • "James and the team at Roberts Hunt were truly amazing and extremely helpful."
  • "I want to thank Roberts Hunt and especially James for being so incredibly helpful with our transition from renting one property to another."
  • "I cannot thank James enough for all his help & patience on our recent house sale."
  • "We were always kept in the loop of what was going on and given good advice on the whole process."
  • "Could not ask for more, always on the other end of the phone or computer if you needed any help."

Cons:

  • "Occasionally it will take a day or two to respond but they always come back."
  • "Shame I cannot give 0 stars. Kept my £250 deposit after I did not pass their 'referencing'."
  • "When David not available the rest of the team at Roberts Hunt have also been extremely helpful."
  • "Thank you for your honesty, clarity and hard work."

Support and Guidance

Pros:

  • "Everyone at Roberts Hunt supported us well, were very welcoming and widely open to any questions we had."
  • "Chris has made it all a lot less stressful."
  • "Chris and Graham were both on hand for great advisement and counsel at any stage of the process."
  • "They were very responsive and took the time to talk us through our options a few times in the couple of years before we were ready to buy."
  • "Roberts Hunt helped us get our first house seven years ago. We could not have wished for more support and advice from Graham."
  • "Graham and his team were superb from start to finish! Buying a first property can be a rather nervous experience."
  • "I must say that James from Roberts Hunt been amazing since day 1 with me and my husband when we wanted to rent a property."
  • "Thank you for your honesty, clarity and hard work."

Cons:

  • "If you don't know something, ask and they'll most definitely help!"
  • "Next day they come back and said landlord wants the property back just 6 days before moving date and refunded my deposit."
  • "I honestly don’t think we would have sold. It all went through the week of lockdown and if it didn’t happen then, I think we’d still be waiting."
  • "Despite being told by multiple agents that it was unrealistic, and despite all the complications - Graham and James guided us through the process."

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