Hawes & Co Estate Agents - Raynes Park Reviews Summary

Communication

Pros:

• "Greg Attwood kept us informed of progress throughout the transaction once the property was sold."
• "Always prompt and responsive to our telephone and email communication, even when we were out of the country."
• "He was particularly good at communicating with us and always responded to me quickly whenever I had a query."
• "Katie who dealt with us was amazing and kept us informed throughout the process."
• "Damian was very quick to reply to my inquiry for a viewing and managed to schedule me in for a viewing the very next day."
• "Thank you to Ben from the Raynes Park office for facilitating our move smoothly and communicating with us all the way."
• "Greg is always there when you need to ask question and he always helpful to relate your questions to Seller."

Cons:

• "We were told to make an offer asap till the next day morning, because on the next day the agent was going to send all the offers to landlord and choose the tenants, and we did. However, it was a surprise that our agent had a day off that day, which means there was no sense in such a hurry."
• "Almost four weeks on the inventory has not been corrected. Emails are not acknowledged, phone calls not returned."
• "Later it turned out that our request could not be done, so we decided to proceed with the price listed in the first place. However, we were told that for us it is only possible to proceed with the increased price, despite the fact that we did not have any additional requests anymore."
• "The property was advertised on the market again by the initial price, but then we were told again that for us this price is unacceptable, only the increased one."
• "Hopeless Agent...didn't even get a call back when I offered them a letting. Obviously went elsewhere to an Agent actually interested in doing business."
• "Listed my property with Hawes & Co for twelve whole weeks - they literally got me zero viewings."
• "Extremely unprofessional - would never recommend them to anyone."

Professionalism

Pros:

• "Mawara from Hawes and Co conducted the viewing and did an excellent job."
• "Great non pressured sales technique which yielded an extremely quick sale at the price we wanted."
• "We worked closely with Damian Anderson and Daniel Archer during the purchase of our house in West Wimbledon. Both are very nice persons and knowledgeable with the property market in the area."
• "I would like to congratulate Daniel at Hawes and Co for helping us achieve our goal of selling and buying in this difficult time. Daniel's sensitive care, attention to detail, professionalism and experienced negotiation led to a smooth and swift exchange of contracts."
• "We found Miran to be most courteous, friendly and professional."
• "We recently sold our house through Daniel with Hawes. We bought our house from Daniel when we moved to the area and we were struck by his calm, mature and professional attitude."
• "Damian Anderson handled the sale and was a pleasure to work with, hard working, realistic and professional."

Cons:

• "We were struggling to find a credible buyer with another local estate agent, so decided to appoint Hawes & Co as joint agents."
• "It’s a shame that the house wasn’t exactly what we had in mind but overall, it was a delightful and supportive encounter."
• "Had some hiccups with my move-in, but Katie Williams at Hawes & Co Raynes Park was supportive throughout the process."
• "The negotiations were a little bit ropey, but this was due to the vendors."
• "He was also not pushy which some other estate agents I've dealt with in the past can be."
• "I am extremely happy with the service provided by Haw​ exercised ker nodules or nodules that were not visible in the nodules or nodules that were not visible in the nodules or nodules that were not visible in the nodules or nodules that were not visible in the nodules or nodules that were not visible in the nodules or ... like this one."
• "The service we received from Ros at the Raynes Park branch was excellent. She was super helpful and efficient and from walking into to the branch without an appointment to finalising the tenancy in a flat in Wimbledon Village took exactly a week! Highly recommended."

Support

Pros:

• "Good service from both, would recommend & use again. Thanks Damien & Sarah."
• "We are delighted with the service we received from Hawes & Co Raynes Park."
• "What a lovely experience! As expats we were nervous entering into the London market but Teresa and Ros were so helpful and found us a property straight away and supported us thru out the process!! We love our home and so thankful to the Hawes and CO team at Raynes Park!!!"
• "I would highly recommend Hawes & Co to anyone and would 100% use this letting agent once again in future plans."
• "A very big thank you to Katie Williams who really saved the day!"
• "I have marketed and now sold my property through Hawes Raynes Park. I was very pleased with the professional service provided and in particular with Damian Anderson who progressed my sale well and went above and beyond in providing a smooth service, keeping me updated and reassured."
• "My purchase completed last Friday. Without the assistance of Damian and Ben, I am quite sure I would be still waiting."