Rossopomodoro Covent Garden Reviews Summary

Staff Service

Pros:

• "The staff are so friendly."
• "Staff is very kind, Francesco in particular very attentive."
• "Staff were mostly nice and helpful."
• "The service is top-notch, with attentive waiters catering to every whim."
• "Armando was very nice with us, always ready to catch the order."
• "The staff are great and they really take pride in their food."
• "The staff and the manager were really friendly."

Cons:

• "After returning he pretended as if we had no booking and he couldn’t see my booking even though it was right on the screen against my name."
• "The staff (the manager) was rude and racist."
• "Never checked on us during the meal, didn’t even say hi or ask how our food was or say goodbye after taking payment."
• "The waiters were very unhelpful and unfriendly too."
• "Waitress didn’t seem to know what vegan was and what was on their own menu."
• "We were served with ham pizza when ordered vegetarian pizza with no apology from the staff."
• "When we entered the restaurant the front of staff gentleman ignored us totally."

Food Quality

Pros:

• "The dough itself is good."
• "The quality of the pizza is excellent."
• "The pizza was really nice and tasty."
• "Pizza I must say one of the best in London."
• "Pizza was amazing."
• "the food was great, especially the pizzas."
• "Food was great tasting with authentic Italian favours."

Cons:

• "Very small portion for an unreasonable price."
• "I had a pizza with ham but the dough was slightly soggy, almost wet."
• "Avoid if you are gluten-free!!"
• "Quite expensive for what it is."
• "Furthermore, it’s so greasy, you can see a lot of grease on your plate."
• "The food was really bland and very pricey."
• "Food was a total let down. Risotto was way too salty."

Ambience

Pros:

• "I am guessing this place can enter under the category of romantic restaurants."
• "Atmosphere is calming and music is low enough to make conversation."
• "The street it's located on is so peaceful."
• "The atmosphere was fantastic too!"
• "The environment is busy, and relaxed. Perfect for a casual date."
• "The atmosphere struck a perfect balance between cozy and vibrant, inviting yet energetic."
• "Beautiful place, great location."

Cons:

• "Like a lot of London restaurants the owners are on a racket of charging 12.5% service and not giving it to staff."
• "Loud music with bad acoustics made the ambience somewhat hostile."
• "The room upstairs super noisy if you want to have a conversation."
• "ambience not so good: loud and cramped for space."
• "Great location but when full, all the noise stayed inside and we ended up having to shout during our conversation."
• "The music was very loud which did not make it very intimate or easy to talk to each other."
• "the place is very noisy, and it is quite uncomfortable to sit inside."