Address: 54-56 Great Eastern St, London, EC2A 3QR, United Kingdom
Rating: 4.8
based on 773 reviews.
Service
Pros:
"Service was great, the staff members were kind, proactive and quick."
"Our serving staff was friendly and available."
"Francesco was our waiter and he was so kind and attentive, he definitely elevated the experience for us."
"Great service and friendly servers."
"The service was quick and friendly."
"Brilliant! The food, the atmosphere, the cosiness, and our fantastic waiter Salvatore, he went above and beyond."
"The service was very good and the food was nice but I wouldn't say the price was worth what you get for the starter or the main."
"Service is excellent and the atmosphere is great too."
Cons:
"Everyone was friendly, and seemed to be in good spirits, except the lady at reception! She seemed quite abrupt upon entry."
"The only setbacks are that it's very cramped (which is usual for Italian restaurants), you have to wait a while for service because it's always busy."
"We had to often call the waiters over to ask for drinks etc but other than that was good."
"The service was okay, not the whole service, just at the end of the night, which is unfortunately what left a lasting impression."
"The service was extremely slow and not attentive enough."
"The staff were unhelpful and fairly rude."
"The main downside was the service, which really let the evening down, it was super slow."
"The service was really poor. Surprisingly unfriendly and I had to remind waiters multiple times regarding drinks."
Food Quality
Pros:
"The food was delicious, definitely a solid place to visit for Italian food."
"They guarantee incredibly fresh, high-quality products sourced directly from small local producers in Italy."
"This was the best meal I’ve ever had! The whole table agreed and we plan to go back soon."
"I picked this restaurant because of the beautiful interior and it turns out the food is excellent too."
"You'll be amazed by the interiors here and will be Bowled over by the food including deserts."
"Amazing food and service. The tiramisu is the definite winner, but any pasta dish you would love too."
"Best Neapolitan pizza I've had in London."
"Delicious food. They take it out to you in a big ceramic bowl as they finish mixing it."
Cons:
"Although, the truffle pasta lacked saltiness."
"The food was good, I recommend the buffalo mozzarella and tiramisu. The pasta could have had more sauce, I felt this was lacking."
"My starter and main course were good, if not spectacular."
"Food was a bit underwhelming, Ave Mario much better. Pizza was soggy and truffle too overpowering."
"The food is really good, great quality prosciutto and the perfect pizza base. There is enough sauce to make it a little bit soggy."
"The food was VERY average for a place such as this."
"Food was mediocre, everything seemed unseasoned and very average."
"The food was just slightly above average, failing to impress with uninspired and dated dishes that lacked standout flavors."
"The atmosphere, the cosiness, and our fantastic waiter Salvatore, he went above and beyond."
"We were seated downstairs in a dimly lit room, it was giving speakeasy kind of vibes."
"The atmosphere in here is always really nice too - I'd say the booth/front area is slightly nicer than the back room but nothing wrong with the back room, it's just a bit darker."
"Amazingly decorated restaurant, warm feel, pleasant hosts."
"The restaurant itself is lovely, very dimly lit, which I can understand is not for everyone but we enjoyed it."
"Great presentation and decent food. From the green walls to Cacio e Pepe demonstration in a big wheel of cheese, this place has plenty of grammable visual attractions."
"The restaurant is really well-designed and decorated."
Cons:
"The downstairs seating is much more atmospheric, however it is attached to the kitchen so it does get quite hot."
"The main room seemed much nicer than the side room that we were in."
"The restaurant was very clean and our food came very fast. Jessica was our main server and she was joyful, helpful and attentive at all times. We had the truffle pasta and the bad gal rere pizza. Needless to say both were cooked to perfection!"
"The restaurant is very beautiful and I was a particular fan of the sofa design. Really screamed summer. Gloria was a beautiful experience with kind, caring staff!"
"We were lucky to walk in and get a table for two. The food is delicious, we had courgette’s croquettes, for a veggie dish amazing. Pasta ragú with filled ricotta a d spaghetti carbonara, also tiramisu is the best we have tried and we have try a lot of them. Great experience. Service is immaculate and food, you have to try it."
"The decoration is the good bit. However, the food... It's just mediocre, especially after my recent trip to Rome. The truffle pasta is form over flavour, I can only taste cheese but no "umami" or even salt. Maybe we ordered the wrong dish, but considering the price and 4.8 hype, I was disappointed."
"Beautiful restaurant with lovely decor and a really nice vibe. Food was delicious, really fresh. The main downside was the service, which really let the evening down, it was super slow. The restaurant was busy, but we kept having to chase up drink orders after long waits (seem to have forgotten...), one drink order was duplicated (I returned from the bathroom to an extra drink on my table which I did not order), we were offered the dessert menu which was not provided and then asked if we wanted dessert (still waiting for the menu?) And then had to chase cutlery to eat it... And then got told they needed the table but had to chase for the card machine to pay and leave... They were really apologetic and gave us a discount on the bill, but for such a hyped up restaurant I would not expect to be chasing orders or service in general, it disturbs the flow of the meal and enjoyment of it, to the point we highlighted the issues to the restaurant. Otherwise absolutely lovely restaurant, would give it another try."