Spaghetti House Italian Restaurant Oxford Street Reviews Summary

Food Quality

Pros:

• "All I served was fresh and tasty."
• "Delicious food, generous portions, typical prices for Italian restaurant."
• "Delicious Italian food."
• "The food was excellent, quick service, hot food and very nice presentation."
• "The food was lovely!"
• "Spaghetti was delicious!"
• "The food was delicious and authentic tasting and was well presented."

Cons:

• "The veal was slightly burnt on the edges and dry and the spaghetti tasted like it came from a packet."
• "Everything taste bad and unfresh."
• "The food was horrible; chewy pasta, canned sauce, dry beef."
• "The calamari was very chewy and a bit fishy, the zucchini starter was oily and mushy."
• "The carbonara which was very dry."
• "The food is horrific."
• "The food was not special and delicious at all, they took too long to bring us our order, the Fettuccine was dry, and the spaghetti wasn’t cooked enough."

Service

Pros:

• "For a not fancy restaurant, they’ve done a fantastic job."
• "Our waitress Angela was charming and patient."
• "Despite being busy the waiter was attentive and kind."
• "The customer service is good. The staff are friendly."
• "Staff were nice and attentive."
• "The staff here are absolutely lovely and really welcoming."
• "Staff amazingly friendly quick to take the order and food arrived hot not long after."

Cons:

• "With the 13,5% of service charge you haven't even deserved for 1% of the tips for the service we received!!!"
• "Extremely rude waiter taking in our order."
• "Worst experience ever. Rude staff. Unorganized rude manager."
• "Awful service, took ages to take our order then had to keep asking for when our starter would arrive when other people who came after received their food before us."
• "All the male staff was at the top level of rude and just looked like they wanted to punch everybody."
• "The manager was rude, shouting and swearing 🤬."
• "Service was slow and not great, seemed to not understand anything we wanted."

Ambience

Pros:

• "Cosy little place makes for good ambience and perfect for a catch up with a bestie."
• "Almost forgot, ambience music ... Just Splendid!"
• "Overall a serene place for a quick meal!!"
• "Lovely food, nice atmosphere and friendly staff."
• "Amazing vibe and atmosphere defiantly will be back!"
• "The food arrived swiftly & tasted absolutely phenomenal - arguably the best Margarita I’ve had in London!"
• "Lovely solo lunch on a very hot day. Fab atmosphere...attentive waiters."

Cons:

• "Not to mention the dirty and disgusting toilets."
• "Very loud, if you are against a wall you get to look at yourself in the mirror."
• "Once a few people came in it made it very loud and hard to talk."
• "The atmosphere was uncomfortable."
• "The toilet is dirty with some piles of dirty toilet paper all over in the toilet."
• "Small establishment with tables very close together."
• "The toilet- dirty, the bin was full, toilet paper was everywhere, the sink- disgusting 🫣."

Value

Pros:

• "For a quick quality meal reasonably priced in the middle of London, can’t fault it."
• "Well priced for London."
• "Fair price, air con and most amazing lemon & basil ice cream."
• "Food was very good, not too expensive."
• "Altogether came to a little over £60 which was quite a surprise considering the location I thought it’d be a lot more expensive."
• "The prices are good too."
• "I thought the price might be a little much...... I was so wrong the price was spot on with the amount of food I got and staff made it a pleasant experience."

Cons:

• "The bill was astronomical considering how much food we actually had."
• "Two pastas, two starters, a salad and a couple of drinks cost us £80."
• "Unbelievably overpriced for the quality."
• "Poor value, though perhaps to be expected given the location."
• "Definitely not worth the price."
• "Very overprice."
• "Portions are a little small for what you pay."