Cosy Club Reviews Summary

Atmosphere & Decor

Pros:

• "The mood and atmosphere is my favourite thing about this place, always a chilled vibe."
• "Bradley was great and had a joke and laugh with us all which made the atmosphere lovely."
• "The mix of seating and open areas provided the perfect atmosphere in order to mingle."
• "This place is really quirky, has a really nice atmosphere."
• "It was quiet when we were there, but that was later in the pm. But as a whole it was really nice and chilled, steady atmosphere."
• "The atmosphere is bustling, the service makes you feel appreciated, and the food was simply delicious."
• "It's a nice and relaxed atmosphere with great music."

Cons:

• "One slight irritation was that 4 different members of staff asked us 'is everything all right?' Otherwise top marks."
• "Quite expensive for what you get as well... and it's very cold in there, you'll want to keep your coat on."
• "Only 4 stars for atmosphere due to tables for 2 people positioned in the middle of the walkway and larger tables."
• "It's not my type of atmosphere when going for a drink it is a very social setting and I guess its in its name cosy, I could of fell to sleep 😴. Lovely decor good food just not my sort of place to sit for a drink."
• "Very loud eating environment, small menu not much choice."
• "The mojito was very disappointing, couldn't taste any mint, just tasted of lime water."

Service

Pros:

• "Our host was lovely and went above and beyond to look after our group."
• "The servers were super great with the big group and attending to people's dietary requirements."
• "Staff were really helpful and friendly, couldn't fault the service."
• "The staff were very friendly and were very knowledgeable when asked about the food and drink, offering recommendations and suggestions without being pushy."
• "First time visiting cosy club. Was very impressed, with how they dealt with the food allergies in the group."
• "The staff were fantastic and couldn't have been more helpful and welcoming, particularly for our two young daughters."
• "Both Emma and Wictoria were warm, pleasant and very welcoming."

Cons:

• "Booked table of 4 for evening meal on Thursday 16th Feb 2022. When my husband and I got there, there was no acknowledge from any of the staff."
• "waiting in a section of the bar for service only to be told after waiting 20 minutes that their shift had finished."
• "Restaurant was pretty quiet with only 3/4 other tables occupied but service was still slow to start with, we had to ask to take food drinks/order whilst staff were putting cutlery and glasses out on other tables."
• "Staff do not communicate at all and they’re pretty inept."
• "Ordered drinks a few times and they were either bought incorrect or never arrived at all."
• "Service from FOH was slow as we had to ask for the bill twice."
• "The staff were a bit slow too. It took a while to get even get the attention of the staff if we needed anything."

Food & Drink

Pros:

• "The food was excellent. Everything tasted great and there was attention to detail in the presentation."
• "The drink aren’t expensive either which makes this place great if you’re looking for a cheaper night out."
• "The food is superb."
• "Cozy Club's fried halloumi never disappoints! I've been there a few times already, food is great."
• "Juicy lobster and smooth yummy cheese, pasta."
• "Fantastic vegan beyond burger, and all round vegan options."
• "The food was amazing and came out in a quick and timely manner; the dirty chicken burger was crisp and every taste could be felt in your mouth."