The Haven Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The food was lovely, lots of choice, everything was hot and fresh."
• "Really nice meal food was excellent 👌although the staff were great but not enough of them."
• "Food always above standard and great value for money, especially the 2 meals for less than £10."
• "The food was fabulous."
• "Tasted delicious and plenty of vegetables to choose from."
• "Food was hot, tasty, filling and reasonably priced."
• "I ordered the stack burger and it was cooked perfectly - juicy and full of flavor."

Cons:

• "The food is expensive for what it is."
• "One of our party very sick later that evening."
• "The starters were nice, but everyone was mildly displeased with their main course."
• "But my sister had a salad that was totally tasteless and my lasagne was four layers of chewy mess."
• "Food was very hit and miss, a couple of the meals we had were awful."
• "The food was burnt the orange Fanta was watered down that much it tasted like water."
• "Meals were small and we came home hungry."

Service

Pros:

• "Great value for money and great service."
• "Staff were lovely very friendly and helpful."
• "The staff always go above and beyond to help customers."
• "The staff were fantastic in their efforts to serve us all and even went out of their way to correct an order mishap."
• "However the staff and management were absolutely brilliant, very helpful and friendly."
• "Very welcoming on arrival. Staff where very friendly."
• "The staff are always polite, friendly and welcoming."

Cons:

• "So disappointed brought my grandaughter here for her birthday meal 10 of us sat down at table 45 the 1st alarm bell was the staff member rude isnt even the word."
• "She didn't interact with customers at all. She never smiled never mind be pleasant."
• "The waitress was absolutely shocking, she was rude arrogant and downright unprofessional, very unwelcoming."
• "Staff where OK but seemed a little Uninterested in helping customers."
• "Some staff were quite rude especially meet and greet and appeared to be clueless about the meat free menu online compared to the main menu."
• "Was like walking into a morgue, staff all looked so miserable and not very welcoming at all!"
• "The manner in which she speaks to customers and waves her arms about like she owns the place is really not acceptable."

Ambiance & Facilities

Pros:

• "It was nice and warm and cozy."
• "Perfect for families with the indoor and outdoor play area have zero complaints and is our go-to place if we go out to eat."
• "The family absolutely love coming here. Amazing atmosphere."
• "Lovely restaurant, clean and comfortable. Nice atmosphere...music not to loud."
• "The atmosphere was cozy and inviting, perfect for a casual night out."
• "As soon as we walked in the place had a nice atmosphere."
• "The play area is lovely, all brand new and spotlessly clean."

Cons:

• "The whole place really needs updating as everything very tired."
• "Only downfall, decor very tatty and toilets like a public loo not nice."
• "Even the outdoor park is always closed due the safety concerns even on a warm dry day."
• "Play area should be replaced by boring area. there was nothing for a 4 and 2 yr old to do.no ball park no small stuff and no atmosphere."
• "Car park full of vans, only one bitter available, service blasé, TV too loud, music too loud."
• "I would have expected to see no smoking signs in an area allocated for children to play."
• "Staff are really friendly, play area filthy though, carpets and area, cobwebs and glass stained, bathroom was also in poor condition."

Value for Money

Pros:

• "All you can eat buffet £6.49 different each night curry. Fish and chips. Burgers and hotdogs. Chicken. Hot food."
• "Great value for money and great service."
• "Food always above standard and great value for money, especially the 2 meals for less than £10."
• "It was immensely cheap, great, attentive service - greeted and sat quickly and cleared the plates within minutes of us finishing."
• "The prices for the meals & drinks were very good value for money."
• "Had two meals for £8.99 smothered chicken and chicken/bacon Caesar salad both very nice and worth the money."
• "There's always value for money."

Cons:

• "The food is expensive for what it is."
• "My only problem is the small portion sizes for the price."
• "Pie was no bigger than a Pukka, sitting on top of the mash, covering it (to give an idea how small the mash was). Definitely not value for money."
• "However normal menu quite pricey £9.99 for sausage and mash."
• "McDonald's and KFC offer more food on a plate."
• "Food arrived quickly, could have had better standard from a freezer shop."
• "Service is nice a friendly, but the food is expensive for what it is."