McDonald's Reviews Summary

Service

Pros:

• "Typical McDonald's. Despite a long queue we were seen and served quickly managed to secure a table and enjoy our food."
• "During weekdays, before 11am breakfast is okay. The food is fresh and quick."
• "Place always clean and staff always great customer service."
• "Most of the time is busy up there but I don't mind waiting 5 minutes while my thing freshly made."
• "The store was really clean. There was even someone mopping up the rain drips people were bringing into the store."
• "Much to my surprise the food was good, the service was quick, the staff very polite and the eating area and toilets were spotless."
• "Friendly staff, lots of space for sitting."

Cons:

• "Service was slow, orders where just call out even though the screen said they were only being prepared, had to wait 20 mins for a wrap of the day chips and a coke with a white coffee."
• "Hello, I would like to point out that the wait for food was very long and exhausting on my legs and back."
• "Absolutely appalling service! We waited for 42 mins for 3 small orders."
• "The worst Macdonald ever, I always wait over 20 min to get my order & when I got my order is not what I ordered, shame."
• "This has to be the slowest and worst McDonald's I have been to."
• "Not only was it not very clean, it was very disorganised as far as cuing goes and service was very very slow."
• "The attitude of staff was just appalling! Extremely slow service, chatting among themselves."

Food Quality

Pros:

• "Unlike some McDonald's, they usually serve me a floppy dysfunctional Big Mac. But this place served me a well-built and tasty burger, hardly any lettuce fell and the sauce was spreaded evenly."
• "Very nice McDonald’s place to grab yourself to eat, I usually come here while I was on lunch break at school and grab myself a bite as a takeaway before heading back to school."
• "Located to the left of the DLR entrance. Two floors, second floor is not obvious and not crowded at all."
• "Toilet does not require password or receipt number. It was clean."
• "I ate my food that I ordered beautifully."
• "Pros. They were playing interesting harp music. That was a bonus."
• "I love their fries!!! And the prompt service - I have been using the mobile application to place my order, and whenever I arrive my order is completed so quickly!"

Cons:

• "MC donalds was a joke only one person serving one on the till one doing drinks."
• "The donut that we ordered was as hard as a cricket ball, that was no nice to bite into."
• "Ordered double sausage McMuffin with an egg and was quite excited to have it, but instead got a single bacon with an egg."
• "No serviettes provided with order and sauce station ran out of ketchup."
• "Rude, slow, nothing like the writeup. 30 mins to get our food, cold at that. Almost missed our boat."
• "They are always getting our breakfast order wrong."
• "The chippingtons were horrendous and the apple pie was served after its printed disposal time."

Cleanliness

Pros:

• "Clean establishment."
• "The store was really clean. There was even someone mopping up the rain drips people were bringing into the store."
• "Much to my surprise the food was good, the service was quick, the staff very polite and the eating area and toilets were spotless."
• "Toilet does not require password or receipt number. It was clean."

Cons:

• "Toilet was dirty."
• "This is a poorly run and not well maintained McDonald's. The restrooms were damaged and dirty."
• "Not only was it not very clean, it was very disorganised as far as cuing goes and service was very very slow."
• "My friends find out look drunk has worm 🐛 cherry drink inside manger look 👀 don’t care 🤷‍♂️ about she say very sorry not enough look awful never again make sure health safe never clean ladies toilet very disgusting 🤢 left too and wet floor very bad not go here please carefully watch worms on your drink check up."