Address: Unit 40, High St, Bromley, BR1 1DN, United Kingdom
Phone: +442084649235
Rating: 4.1
based on 106 reviews.
Staff Professionalism
Pros:
"Sophie, my hairdresser was very professional. She recommended me the right color which gave my hair a very natural blond and healthy look."
"A massive thank you to very talented Jess for completely transforming my hair."
"She listened to what my daughter wanted and combined two of my daughter's favourite haircuts and the result was absolutely wonderful."
"I'm so grateful to Faye! She is truly an expert with thick wavy hair."
"Regular cut and colour customer with Jess but recently I got my easilock extensions done by Jessie - ABSOLUTELY LOVE THEM!!"
"Caitlin was absolutely wonderful; welcoming, professional."
"Sophie was extremely professional, welcoming, listened to what I asked for and I was very pleased with the results."
Cons:
"The women who cut my hair had a disgusting smokers cough and contradicted everything I said or asked for."
"Definitely waste of money... this is a super expensive place with poor service, overcharging you by pretending they have extraordinary hairdressers."
"I DO NOT RECOMMEND THIS PLACE AT ALL!"
"Very unpleasant visit...firstly, the guy on the phone was rude to me even though they made a mistake with my booking."
"I'm not sure if he was the manager, but the main man at the desk was SO rude to me, and insisted this was my fault."
"I was totally appalled by some members of staff working at Rush Bromley."
"They are rude and tone was awful and made me feel horrible."
Customer Experience
Pros:
"Everyone, including the staff, commented on my daughters hair, the cut, the shine and how much it suited her!"
"Will definitely be visiting again and asking for her xx"
"The young woman who styled my hair also had great customer service and even asked me if I wanted her to wear a face mask."
"If I could give 100 stars I would, could not fault the service I received."
"I received lots of comments at the wedding for how lovely my hair looked!"
"Got my colour done at RUSH Bromley and saw a blonde girl called Katie, she did a fantastic job and the receptionist was lovely too, lovely vibe."
"I would definitely recommend this salon."
Cons:
"They charged my wife £7 to trim my 6 year old daughter's fringe."
"None of the staff very friendly or welcoming and i certainly won’t be back as my cut wasn’t even!"
"Later I realized they had a 50% offer for new clients' first cut but didn't even bother mention it to me!"
"Really disappointed about my experience here. Terrible customer service made me feel very uncomfortable I did not feel listened to."
"Shocking. None of the hairdressers looked professional."
"Not going back there ever again! Don't get me wrong the staff was lovely, but I didn't get the haircut that I wanted."
"Terrible service, terrible cut, worst having to pay for such rubbish service."
Salon Services & Offers
Pros:
"I have waited a long time to find a good hairdresser and my Aunty has been visiting Rush Bromley for years and having my hair go very thin through issues and a brain op so had to have my hair shaved i was at my lowest with my hair, so of to Rush and i have not looked back my stylist Kelly has been the light at the end of a dark tunnel she explains everything shes going to do, talks through everything and is so pleasant, polite, and a very welcoming happy member of the rush company and you get offered tea, coffee, water while your having your hair done."
"I always have colour and cut by Sophie, she is so helpful in giving me ideas and tips on how to keep my hair looking nice and healthy."
"I had an amazing experience from the beginning of entering the salon."
"Absolutely love Rush Bromley, Jess is the most honest and talented hairdresser I've come across."
"I love Rush in Bromley. I have been a customer for many years now and really enjoy my monthly appointments."
"More than just a new hairstyle, it was an amazing experience."
"I am over the moon with my full head of balayage and cut. The colour and toner used is a perfect blend for my natural colour."
Cons:
"Even worse for kids, the stylist could not follow simple instructions and didn't even allow my child to sit down, it was a standing cut!"
"Given incorrect information and the wrong product as well, I do hope as specialists in hair care you give out correct advice in future."
"I felt slight prejudice for my hair type as its curly and they refused to colour my hair on my birthday."
"Because I had a discount on my haircut, I was not a priority and had to wait until later!"
"Do not use this company they are very rude and lie on their terms and conditions about one of their offers."
"Was not a relaxing experience at all and just felt like they wanted to cram as many clients in as they could."
"The reason I have to come at 4:30 is because FULL PAYING customers are a PRIORITY."