Headmasters Reviews Summary

Staff and Service

Pros:

• "The owner and the staff are so professional, lovely and welcoming as well!"
• "Thank you Vera for doing another amazing job with the foil-highlights, cut and styling of my hair."
• "Kamil took my hair from blonde to a light brunette, have been mega nervous to do this for so long but he explained every step of the process and it looks amazing!!"
• "They always welcome me and guide me to the right products and style for my hair."
• "The salon was also lovely and the rest of the team were so friendly and helpful."
• "Staff are friendly efffcicent and so accommodating."
• "I am usually very apprehensive about coming to the hair dressers but this was absolutely, without a doubt, one of the best experiences."

Cons:

• "The lady that cut my boys hair RUINED IT."
• "I always thought he is a professional and gentleman but he proved me wrong."
• "The whole experience was horrible, I burst out into tears and felt like a full on anxiety attack come on."
• "The first time I went my hair was cut by a young male stylist, who cut the ends of my hair so bluntly that I had to go to Supercuts across the road to have it cut again."
• "I am not satisfied with the service staff didn’t recommend nicely I m not happy manger don’t bother."
• "This is not first time that I had to wait more than usual waiting time for simple blow dry or roots colouring."
• "Never again in this specific store! The rudeness I received from the so-called owner."

Stylist Expertise

Pros:

• "Matteo did work his magic on my hair, he gave me exactly what I asked for."
• "Veronica was very friendly and attentive and listened as to what style I wanted."
• "Sofia did my balayage a couple of months ago and I have kept meaning to write a review! She is an excellent colourist and clearly very experienced."
• "I was booked in with Sarb, she’s amazing and the best hair stylist I been to."
• "Jessica was great. She was willing to provide advice on what she thought would look good for me."
• "Nilson is an excellent manager and his staff are brilliant, especially Barbara who has been cutting my hair for 5 years."
• "I have used Headmasters in Shepherds Bush for a number of years now and my hair is coloured by a lovely gentleman by the name of Kamil."

Cons:

• "I have just had the worse cut and colour in my entire life, I have short hair and asked for highlights and trim, it's looks awful."
• "You can see the end result in the photos - not much lighter at all and definitely not ash blonde by any definition."
• "After paying there rip off prices and being rushed to leave."
• "Having to fight with the hairdresser to have the haircut you want is really not normal."
• "One of the stylists was very unprofessional and didn’t care there were customers there while putting her needs first."
• "She does not have experience enough, will make her own decisions without asking you."
• "They tried to assign me a more junior hairdresser although I paid for more experienced one."

Salon Experience

Pros:

• "Amazing salon felt very welcome, was offered a magazine and a refreshment as soon as i sat down."
• "Amazing professionals, friendly and relaxed atmosphere!"
• "The rest of the team are great as well always very friendly and welcoming."
• "I would 100% recommend this salon, not just for their amazing hair skills, but for the atmosphere as well."
• "So professional and such a good salon experience!"
• "The talented Antonio exceeded my expectations and left me feeling absolutely thrilled with the results."
• "I felt nervous having my hair cut into a Bob after growing it for 12 years. But she coloured and styles it to perfection."

Cons:

• "On top of that the shop was FULL and overbooked, like Covid-19 and social distancing never existed. Shame"
• "Since my last visit my hair its breaking more and more every day."
• "If your Asian please avoid this place!!"
• "waste of money but moreover it’s ruined my hair which I can’t fix."
• "I was turned down by harrow headmasters their staff were very rude and unprofessional."
• "But the manager cut my hair, and he was execrable."
• "WARNING: Check who is cutting your hair and if they are trained."