Carlucci Hairdressing Reviews Summary

Category: Hairdresser

Address: 8 Kew Rd, Richmond, TW9 2ND, United Kingdom

Phone: +442083329384

Rating: 4.8
based on 121 reviews.

Staff Professionalism

Pros:

  • "Max is hugely inspiring and gives every customer a feel good vibe and confidence."
  • "Very nice experience! I had my haircut done by Anna and she carefully listened to what I was asking for."
  • "Max and Anna are so helpful, very professional, and have a great sense of humour."
  • "Max is welcoming, professional and listens to what you want."
  • "Max cares for what the customer wants. He delights you with his hair dressing skills."
  • "Max is absolutely amazing, very professional, understanding what I wanted."
  • "I highly recommend Anna - she's one of the best hair dressers I have ever had."

Cons:

  • "I actually went in to speak to some very rude woman who cut me off mid sentence stating she couldn't do a consult."
  • "Very unprofessional."
  • "No wonder you are trying to lure people in with coupons. Your service is appalling."

Salon Experience

Pros:

  • "On arrival I found the atmosphere there to be very friendly and intimate."
  • "The salon has a very relaxing atmosphere and the other staff working there are also very friendly."
  • "The relaxing music and friendly customer service made her visit worthwhile."
  • "The atmosphere is relaxed and from the moment you walk in you feel very well looked after."
  • "The salon is warm and welcoming, unlike other 'stuffy' salons."
  • "Very friendly and relaxing, it was my first visit and I will be returning as I feel I have found my new hairdresser."
  • "What a fabulous place! I went there for the first time today and absolutely loved it."

Cons:

  • "I felt pretty woozy in such a small salon breathing in this stuff, and left with a headache."
  • "It was a small salon, a bit drab but that doesn't really matter and Max said they are having a re-fit in the new year."

Quality of Service

Pros:

  • "He always manages to cut my hair so that I walk out of his salon feeling fantastic."
  • "Max managed to completely change and correct my hair into a gorgeous, modern red balayage."
  • "The cut and colour is always fabulous."
  • "Max is a master of his craft and is great for short mens hair which is hard to find a good hairdresser for."
  • "Max is not only a very talented and passionate hairdresser but also a down to earth, friendly and a lovely person to know."
  • "Max's scissor movement is fantastic."
  • "Max is simply superb. He gave me another beautiful cut yesterday."

Cons:

  • "However, the negatives were significant, primarily I won't be back as the half a head of highlights within 2 days of leaving the salon are non-existent."
  • "I had very bad highlights experience here & had to have several times of cut to correct the frizzy, split hair due to overprocess."
  • "Cannot recommend this place. I was very unhappy with the result of my highlights, the colour turned out orange and the highlights were all over the place - very unstructured."

Value for Money

Pros:

  • "Anna is very kind and professional. She did an amazing job on my hair with a precise haircut!! The blow dry was even great!! Definitely recommend it πŸ‘πŸ»Honest price."
  • "I am really pleased with my hair, I will certainly be going back and highly recommend him and his staff. very affordable prices."
  • "Ana is amazing and for just 19.50 for a blow-dry that in most other salons would cost double, you couldn't ask for more."
  • "It's reasonably priced (and way better value than other really expensive places in the area)."
  • "Affordable price which will allow us to feel less guilty for spending money on beauty ☺️"
  • "The price is fantastic too."
  • "Gave us 50% off as first time customers and result was EXCEPTIONAL, SPLENDID, FANTASTIC!"

Cons:

  • "I am not sure how it totalled up to this amount, but Β£175 I feel is very expensive considering all the offers they had advertised in the window."
  • "Great hair colour, cut and blow dry, but VERY expensive!"

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