Address: 8 Kew Rd, Richmond, TW9 2ND, United Kingdom
Phone: +442083329384
Rating: 4.8
based on 121 reviews.
Staff Professionalism
Pros:
"Max is hugely inspiring and gives every customer a feel good vibe and confidence."
"Very nice experience! I had my haircut done by Anna and she carefully listened to what I was asking for."
"Max and Anna are so helpful, very professional, and have a great sense of humour."
"Max is welcoming, professional and listens to what you want."
"Max cares for what the customer wants. He delights you with his hair dressing skills."
"Max is absolutely amazing, very professional, understanding what I wanted."
"I highly recommend Anna - she's one of the best hair dressers I have ever had."
Cons:
"I actually went in to speak to some very rude woman who cut me off mid sentence stating she couldn't do a consult."
"Very unprofessional."
"No wonder you are trying to lure people in with coupons. Your service is appalling."
Salon Experience
Pros:
"On arrival I found the atmosphere there to be very friendly and intimate."
"The salon has a very relaxing atmosphere and the other staff working there are also very friendly."
"The relaxing music and friendly customer service made her visit worthwhile."
"The atmosphere is relaxed and from the moment you walk in you feel very well looked after."
"The salon is warm and welcoming, unlike other 'stuffy' salons."
"Very friendly and relaxing, it was my first visit and I will be returning as I feel I have found my new hairdresser."
"What a fabulous place! I went there for the first time today and absolutely loved it."
Cons:
"I felt pretty woozy in such a small salon breathing in this stuff, and left with a headache."
"It was a small salon, a bit drab but that doesn't really matter and Max said they are having a re-fit in the new year."
Quality of Service
Pros:
"He always manages to cut my hair so that I walk out of his salon feeling fantastic."
"Max managed to completely change and correct my hair into a gorgeous, modern red balayage."
"The cut and colour is always fabulous."
"Max is a master of his craft and is great for short mens hair which is hard to find a good hairdresser for."
"Max is not only a very talented and passionate hairdresser but also a down to earth, friendly and a lovely person to know."
"Max's scissor movement is fantastic."
"Max is simply superb. He gave me another beautiful cut yesterday."
Cons:
"However, the negatives were significant, primarily I won't be back as the half a head of highlights within 2 days of leaving the salon are non-existent."
"I had very bad highlights experience here & had to have several times of cut to correct the frizzy, split hair due to overprocess."
"Cannot recommend this place. I was very unhappy with the result of my highlights, the colour turned out orange and the highlights were all over the place - very unstructured."
Value for Money
Pros:
"Anna is very kind and professional. She did an amazing job on my hair with a precise haircut!! The blow dry was even great!! Definitely recommend it ππ»Honest price."
"I am really pleased with my hair, I will certainly be going back and highly recommend him and his staff. very affordable prices."
"Ana is amazing and for just 19.50 for a blow-dry that in most other salons would cost double, you couldn't ask for more."
"It's reasonably priced (and way better value than other really expensive places in the area)."
"Affordable price which will allow us to feel less guilty for spending money on beauty βΊοΈ"
"The price is fantastic too."
"Gave us 50% off as first time customers and result was EXCEPTIONAL, SPLENDID, FANTASTIC!"
Cons:
"I am not sure how it totalled up to this amount, but Β£175 I feel is very expensive considering all the offers they had advertised in the window."
"Great hair colour, cut and blow dry, but VERY expensive!"