The Haymoor Reviews Summary

Food Quality

Pros:

• "Great food, great atmosphere."
• "They pulled out all the stops to make it a memorable visit, the food was excellent, and the service first class."
• "Food is always hot and tastes great."
• "Food was amazing value for money and fresh and tasty cooked to perfection."
• "The food was served in good time and was very good quality."
• "Great food, excellent value, the breakfast is definitely worth a try and friendly staff."
• "Food was amazing and reasonably priced."

Cons:

• "The haddock was over cooked with a handful of chips."
• "3 out of 4 steaks overcooked to how we asked as well as very gristly, mushy peas weren’t mushy more blended didn’t taste nice, fish wasn’t nice and chips were dry."
• "The food was okay but nothing special."
• "Low cost eating that emulates Wetherspoons. The food was okay but nothing special."
• "The portions are, for what you pay, large but the quality of the food and the chefs is very poor."
• "Food is horrible (had a burger that wasn't homemade) and tasted horrible."
• "All the cooked food was burnt or overcooked."

Service

Pros:

• "The bar staff and team are great, always have a smile and good customer service!"
• "Very good service, just had a great meal with the family."
• "Staff were very attentive and friendly towards everyone."
• "Staff are great and the food always manages to hit the spot."
• "The staff are really warm and welcoming and they have a friendly atmosphere perfect for families to dine in or just pop in for a drink."
• "Staff worked hard behind the bar to be super friendly & informative."
• "The staff were very friendly & Steve is a TopMan & has lovely repore with the staff & customers."

Cons:

• "Full of excuses and unhelpful staff!!"
• "Service was poor staff was rude to ourselves and other members of staff."
• "The app when ordering was very slow took about 30 mins to place an order food was good only down size was the service very slow."
• "Service was poor table was dirty I asked for it to be cleaned when I ordered food."
• "Awful, waited 20 minutes to order as the staff just served their friends first."
• "Despite plenty of staff front of house, the bar service was slow."
• "Unfriendly waiting staff, slow service."

Cleanliness

Pros:

• "Good value food served by friendly staff in a clean environment."
• "Newly refurbished and looking good."
• "Nice pub which has been recently redecorated. Friendly staff. Food reasonably priced and was good value for money."
• "Staff were friendly. Big open space. Looked clean and tidy."
• "Big open space. Looked clean and tidy."

Cons:

• "Ladies toilet floor was dirty and sticky wet! Disgusting."
• "The decor is very tired and this leaves the place feeling a little dirty."
• "The place is dirty and disgusting, as for the cutlery it needs washing if not thrown out."
• "Generally a bit grubby but to top it all there was tomatoes sauce splashed on the wall by our table."
• "Table was sticky- no excuse for this. Decor dirty and tired."
• "Dirty tables all around and other people bringing food from asda next door."
• "Even if you are just about to have a make over the toilets could be clean and odour free."

Ambience

Pros:

• "Still my favourite pub to go to when I do go out!"
• "Show all the sports have a beer garden Poole table darts board and machines just an all round good pub."
• "I often go for a meal in the haymoor as the atmosphere is brilliant!"
• "Nice ambience and nice people they have here at The Haymoor."
• "Overall great atmosphere and can't wait to come back!"
• "Atmosphere was good staff all with smiles laughing was nice to see very helpful."
• "It's a nice modern place to eat and drink with good menu options."

Cons:

• "The atmosphere was like a mortuary. Totally Dead."
• "Atmosphere would have been better if a group of guys weren't swearing and talk shouting over each other."
• "We sat down at a small sticky table, we couldn’t even talk to each other, literally couldn’t hear each other speak."
• "Unfortunately the restaurant has two external doors which were constantly opening which made it difficult to eat in comfort."
• "One of the adjacent tables completely blocked a fire door!!!"
• "The place needs bulldozing!!!"
• "Lot of menu items never available and service slow. Not great for families due to bar and restaurant combined, and some loud adult conversations."