The Old Manor Inn Reviews Summary

Food Quality

Pros:

• "The food has always been great, it's not dining cuisine but tasty steaks and mixed grills to surf and turf along with a wide choice of menu."
• "Both meals were fab. Very tasty and we didn't have to wait long at all."
• "Food was fantastic, well presented and hot."
• "Steak was cooked to perfection, loved the skillet with the fried onions."
• "The curry itself was really nice good flavour and spice."
• "The food was cooked really well and actually had some taste to it."
• "Walked in with my partner today and had a warm welcome by the lovely staff. Went on to have 2 meals and they were beautifully cooked. Fresh, hot and tasty and we were aware there was a new chef in the kitchen."

Cons:

• "Absolutely shocking food was below average the drinks were vile the thachers haze was horrible and merky, the glasses were dirty which lead to there being bits of god knows what in the glass."
• "Food was under cooked."
• "Very disappointed as this was a belated 80th birthday."
• "Worst meal and customer service."
• "Easily the worst place ever eaten. Food terrible; on par with a bad school dinner."
• "Food came out warm not hot and looking messy and quite pathetic on the plates, especially the hunters chicken."
• "The food was absolutely horrendous."

Service

Pros:

• "The service was good."
• "Amazing Staff and food! In particular a young girl called Mia! She served us both on the bar and waitressing through our evening and she was just AMAZING! Nothing was too much trouble and she constantly had a smile on her face!"
• "Fab service from the staff and a warm welcome from Natalie who was more than happy to discuss gluten free options with me."
• "Me and my family came into the old manor for dinner and we were very impressed and very much enjoyed our food we were served by Tom and he couldn’t of been more polite and helpful."
• "Staff were polite and efficient."
• "Thank you to the lady who served me, she was so helpful and informative of my allergies."
• "The staff were very polite and helpful this is a very busy pub/ restaurant and I could see they all worked very hard."

Cons:

• "The service was very slow and main course plates were left on the table when dessert was served."
• "It seemed very chaotic at the bar with no order."
• "Very disappointed with the service."
• "Took an hour for our food to arrive."
• "Was waiting for service staff ignored me and another customer."
• "Service very questionable. Took 10 minutes to show us our table - 4 times staff walked past & didn’t even acknowledge us."
• "No one came to ask how the meal was and if everything was okay."

Ambiance and Cleanliness

Pros:

• "The atmosphere in the areas showing the football was jovial with a bit of interaction between tables."
• "Good atmosphere, great music- what more could you ask for?"
• "A nice warm welcome from the barman and a friendly atmosphere."
• "Family and dogs friendly which is a masterpiece."
• "Really welcoming, great value food and the cocktail menu was an extra perk! Really family friendly too, definitely recommend!"
• "Lovely pub, very clean, food excellent, very good prices, staff friendly and polite."
• "Nice atmosphere and clean."

Cons:

• "The tables were sticky, the decor and furniture very tired. Toilet facilities have seen better days."
• "Table was very sticky and menus were wet."
• "The food was the average fare for pub chain. Tables dirty and service slow for a quiet time."
• "Seems cleaners clean loos but not the grubby doors."
• "Dirty toilets, dirty floors and carpets."
• "Place generally shabby with some light fittings hanging loose."
• "Aside from the food and completely un interested attitude of the staff, the most shocking thing was the cleanliness: From sticky carpets to even stickier tables and all finished off with the grubiest toilets....honesty, what management is responsible for this disgrace ?"