The Boathouse | Restaurant | Wedding Venue | Pub | Accommodation Reviews Summary

Food Quality

Pros:

• "All cooked perfectly."
• "Our breakfast and dinner were excellent and reasonably priced."
• "Food really tasty and great portions."
• "The food was delicious. There was a very good selection of main courses for dinner."
• "The roast dinners... were hot and very tasty, the roast beef melted in your mouth."
• "The food was presented beautifully and cooked to perfection."
• "The food was gorgeous. Some of the tastiest vegetarian dishes I have ever had."

Cons:

• "The food was nothing special and not hot and one meal came wrong."
• "The skate was indeed a fish but steamed to preserve the texture but with no spices on making it absolutely tasteless."
• "I ordered the ‘boathouse burger’ it was incredibly bland."
• "Pork crackling was more like a wet piece of leather. Yorkshire pudding as hard as a biscuit."
• "The ribs were inedible because of how poorly they were cooked covered in un-rendered fat and untrimmed."
• "The fish was extremely greasy and the skin was still on the fish before battering making a rubbery and chewy unpleasant piece of fish."
• "The cabbage tasted solely of vinegar, and the parsnips were soggy and tasted of nothing."

Service

Pros:

• "Serving staff are very very good."
• "The staff were like a well oiled machine, excellent service."
• "Had my 60th birthday lunch here... Definitely recommend."
• "The staff, they was extra attentive, and went above and beyond to make our stay even better."
• "Service was prompt and friendly and food to a good standard."
• "Staff brilliant and food really tasty and great portions."
• "The staff were extremely polite & helpful."

Cons:

• "The delivery of the meals was completely disorganized and food was not brought out at same times even though we had pre-ordered."
• "Nobody checked if we were happy with our meal and had to catch the attention of waitress to ask for dessert menu."
• "Apart from the first person who seated us, we found all three of the other staff we had dealings with, were rude, abrupt and dismissive!"
• "Service was slow and joyless."
• "We reserved a table in the restaurant... but waited 25 minutes and no member of staff came to offer drinks or take our food order."
• "Reached out to the General Manager as I had a query, the General Manager was very rude and abrasive."
• "Appallingly slow service... Drinks order was promptly taken, however, service went downhill afterwards."

Accommodation

Pros:

• "The rooms were cosy with comfy beds."
• "The room was large and had a wide range of complimentary drinks."
• "Beautiful location, beautiful food, beautiful spacious rooms and lovely friendly staff."
• "The lodges are stunning!! We did not want to leave."
• "Room was Warm ready and lovely very clean amazing bathroom."
• "The rooms were lovely, large & bright, very clean with a good sized comfortable bed."
• "The lodge we are staying in is spotlessly clean."

Cons:

• "The hose pipe connected to the shower head was also leaking."
• "At 3 degrees external temperature, arriving with no heating on and having small children wasn’t acceptable."
• "However it was on two levels with the bedroom being up a steep staircase and the bathroom and sitting room on the other floor. Not ideal if you have to use the bathroom during the night."
• "The fridge was broken, freezer compartment constantly leaking so fridge full of water so not able to use."
• "Stayed one night, walls were wafer thin."
• "The whole lodge could have done with a dusting as there were lots of cobwebs around."
• "Extremely poor lighting in bunk bed room so couldn’t see anything as top bunks blocked the light."

Location & Atmosphere

Pros:

• "Beautiful settings and grounds, fab play area for the kids, comfortable homely pub decor."
• "A spectacular location for this traditional modernised spacious restaurant and bar."
• "Beautiful surroundings."
• "The venue is in a beautiful position with perfect views."
• "The location is beautiful with gardens looking out over water and a lovely play area for children."
• "The hotel's situation on the broad is lovely."
• "It is a spectacular setting and is well kept inside."

Cons:

• "Surprisingly noisy in the restaurant."
• "Was dark outside- stake lights not turned on so difficult to see path to car park."
• "Soft furnishings need to be installed to deaden the racket. Will certainly not return."
• "The only downside was that we sat close to a side entrance door and customers kept coming in and out which meant a repeated cold draft."
• "Felt like we were forgotten about as we were only a table of two."
• "Didn't really like sitting in armchairs to eat lunch, much prefer an upright dining chair as it was a bit too far from the table so you have to stoop."
• "Usually pretty good but not on the last visit was not acknowledged at all by members of staff."