The Old Station Tea Rooms, Holmsley Reviews Summary

Service

Pros:

• "Service is excellent and friendly."
• "The staff are willing to go the extra mile, every one happy and very helpful."
• "Service was friendly, professional and fast."
• "The staff were fabulous...so very friendly and helpful...definitely will return."
• "Fantastic customer service and what a team."
• "Fast efficient service with a smile."
• "Made to feel welcome by the staff."

Cons:

• "Also they have a blank don't care attitude."
• "Service was a bit slow but it was busy."
• "Waited over an hour for a cream tea with the tea in paper cups coming 30mins apart."
• "Poor service. Waited to order a long time at the outside window. Food took forever to come."
• "Service was very disappointing."
• "Service was very poor. Order was brought to us one thing at a time. Children's drinks were forgotten."
• "Absolutely abysmal service."

Food Quality

Pros:

• "The food is consistent as well as creative and tasty."
• "Cream Teas are wonderful."
• "All of the food was wonderfully fresh, and the cakes and scones were all homemade."
• "The food was excellent, good atmosphere in nice surroundings, service impeccable and reasonable prices."
• "The food was served quickly, very hot and will presented. Taste matched appearance and the Macaroni cheese was a highlight."
• "The food is good and reasonably priced."
• "The food is wonderful."

Cons:

• "The food was pleasant but lacking the polish other similar establishments in the region have, especially at the price points being targeted."
• "Slightly disappointed with the quality of food, stale scones & a less than fresh teacake."
• "Scones were heavy stodgy not fresh."
• "The scones tasted like 'supermarket scones' warmed up in the microwave."
• "Food was pretty good but quite pricey."
• "Expensive menu, £9.40 for one slice of welsh rarebit with an egg on top."
• "The tea was nice and piping hot but the cake tasted factory made and like it had been defrosted."

Value for Money

Pros:

• "Lovely place with great food at sensible prices."
• "Good value for money."
• "The prices are very reasonable."
• "Very reasonably priced also."
• "The food is good although a little expensive."

Cons:

• "Been here many times but not recently until today. Still a nice place but has obviously jumped on the price increase band wagon as I was charged £3.25 for a tea!!"
• "I know food and drinks etc have increased in price over the past few months but I feel the food we had and the portions were very expensive."
• "I was charged £3.25 for a tea!! Now I know things are going up in price but please 2 x tea cakes and 2 teas for £12 is a blatant rip off."
• "The New Forest afternoon tea is not very good value especially as the choice of pastries was so limited."
• "Food was good, if pricey."
• "Overrated and overpriced, came here due to good reviews, disappointed."
• "To me for the prices they are charging this place is not worth the money and would not recommend."

Ambiance and Location

Pros:

• "Great setting in the old railway station with plenty of seating inside and outside."
• "It's a gem in the middle of nowhere."
• "Beautiful setting, gorgeous outside in the sun and wonderfully nostalgic inside."
• "Lovely drive through the New Forest National Park to reach it."
• "An absolute stunning setting and lovely atmosphere."
• "The area is perfect for walks or just exploring."
• "A haven in the forest."

Cons:

• "We attempted to park for around 20 minutes due to the car park and all the road outside being completely blocked up."
• "We were a little disappointed that there was not more of the original station left."
• "A lovely setting but the wasps making eating outside a stressful experience as they swarm as you eat."
• "If you sit outside you are pretty much in the car park."
• "Sitting outside in the cold with your dog is not particularly appealing."
• "The decor is tired."
• "Parking can be a problem at busy times."