Eclipse Tattoo and Piercing Studio Brighton Reviews Summary

Staff Attitude and Professionalism

Pros:

• "Delilah is absolutely fantastic and so passionate about what she does."
• "Katia- my piercer, did a really great job and handled everything with care."
• "The staff are the nicest kindest souls you can imagine."
• "Everyone in the studio is an artist as well as a professional."
• "Delilah really gentle and very experienced. Offers great advice and aftercare too."
• "Delilah has been my piercer for 13 years. She has always been so friendly, and so professional."
• "Delilah made me feel very comfortable. The lady on reception suggested such gorgeous jewellery."
• "I love Delilah! Really nice person, friendly and understanding."

Cons:

• "Unhygienic was taken straight from cabinet given in client in their hand to take up stairs & was never cleaned before cleaning."
• "The piercer seemed extremely heavy handed and eventually it started bleeding loads, filling my whole ear with blood."
• "Was absolutely disgusted with the lady who does the tattoo's she was moody rude."
• "Personally would not use these guys again. Had a nipple piercing done over a year ago, still hasn’t healed."
• "The piercer didn’t tell me and didn’t even clean it up properly."
• "The staff were lovely, however the piercings for me seemed to really not heal right."
• "Good customer service but not qualified."
• "2 stars remain as it was still a sterile environment and a good clean pierce - terrible after service."

Piercing and Tattoo Quality

Pros:

• "I've not even realized it was over, I absolutely love it!"
• "EPIC TATTOO EXPERIENCE!!! @vincenzosems the goat. Me and my mum are in love with our tattoos."
• "I went in the studio today, had 2 piercings done by Delilah, she was incredible and so skilled."
• "I enjoy getting my piercings at Eclipse Tattoo and Piercing Studio! Delilah is excellent."
• "They actually care about their customers and won’t do a piercing if it’s not right for you."
• "The best place In Brighton for piercings, hands down. All the staff are really kind and offer advice."
• "I had my first piercings done here a couple of weeks ago and I was a bit scared, but everyone was so kind and patient with me."
• "I absolutely LOVE Eclipse in Brighton. The choice of jewellery is second to none and the quality is really premium."

Cons:

• "Although the staff were lovely, both my helix piercings were done crooked."
• "EDIT: 4 months later [...] the nose piercing's angle and placement was poor and did not support proper healing."
• "My septum piercing I’m pretty sure was done through cartilage and had irritation bumps and my nostril piercing got a rlly bad irritation bump."
• "I originally purchased one of the belly rings from this store, which was fairly expensive at £15. This lasted only 3 days before breaking in half."
• "I returned to the store to complain about this issue, and I was given a free replacement, but told I could not return to the store if it happened again."
• "This time the jewel broke within 24 hours. I would not recommend purchasing anything from this store as the products are badly made."
• "The lady wouldn't really listen to me when I came back to check up. I said my friends were concerned about my ears and that they shouldn't take this long to heal."
• "It was so clean and extremely professional and I am super super happy with the piercing!! I then fell in love with a design on the wall by tattoo artist Rob and he was able to do my tattoo for me right then and there which was AMAZING!"

Customer Service and Experience

Pros:

• "I love the modern and clean space as well....they just make me wonder " where my next piercing will be??"
• "Spotlessly clean and great jewellery too. Highly recommend"
• "Love the space, all clean and tidy, lots of choice."
• "I've been here twice for brow piercings with Delilah and would highly suggest it. They are courteous, informative, and professional."
• "The only place in Brighton I’d go to get my piercings now."
• "They were excellent—very courteous and professional."
• "The process was comfortable, and everyone there is friendly and competent."
• "The owner is an absolute legend, she’s super friendly and knowledgeable and has helped me out whenever i’v had issues with my piercings."

Cons:

• "Contacted them via Instagram to see if they did walk ins, was not expecting anything as it was pride weekend. Got an almost immediate response to my message, and was told they did."
• "During our trip to Brighton, my girlfriend and I decided to get her nose pierced. From beginning to end, the entire experience was fantastic."
• "I walked in today and to my luck they had a slot available for me to get my septum done."
• "Amazing business. Had a piercing done whilst on holiday and the young lady was so lovely and professional."
• "Eclipse Tattoo and Piercing Studio has my highest level of approval."
• "Absolutely love my piercing I got from eclipse tattoo and piercing studio."
• "Best piercing shop in Brighton by a long shot, the owner Delilah has an eye for beauty and puts together the best piercing combinations."
• "Walked in to get a piercing done. The piercing fell out 10 days later and they helped me put it back in."