"The most professional, welcoming and can-do garage."
"Fabulous professional service. Both sales and service teams are extremely helpful."
"I honestly can say the customer service I received at Kia Wolverton was second to none they were very friendly and could not do enough to help."
"Steve kept me informed all the way from when I ordered the vehicle up to collection day."
"Rob, Service Manager, runs a tight and efficient ship, and has always gone the extra mile to help me out when needed."
"I am confident that if I have any further questions or need help following my purchase, I will receive the same courteous and patient assistance."
"The staff were friendly and efficient."
Cons:
"How these numpties got any good reviews is beyond me !! First guy I spoke to lost my registration."
"Told they can't charge my car."
"Sent the car back with faults still on it we have to call the RAC out this afternoon and again this evening."
"Last week I spoke shortly with a sales rep regarding upcoming NIRO EV, and asked about the charging speed, I was told it will have the same speed as EV6, which is false."
"When entering a roundabout the clutch stayed pinned to the floor and would not come back up."
"Rude, bad customer service, then trying to resolve issues their go to line was come get your car then so infuriating."
"Unfortunately it took 8 weeks to sort out a glow plug problem under warranty."
Sales Experience
Pros:
"He wasn’t pushy, and arranged a test drive for us."
"Ollie ward and matt in sales very approachable."
"I would recommend this dealer to anyone."
"Probably one of my easiest New car purchases I've had dealing with Ollie in sales."
"So happy with my car and will definitely be back for my next one."
"Price wise was extremely favourable."
"Bought car over phone and it was exactly as described by the sales guy David who was extremely helpful throughout the whole process."
Cons:
"Been with you guys for 3 years now, service is great. But sales rep need to up their game."
"We booked a test drive of the Kia Sportage as it was time to trade in our car... We were given a rough figure but not a finite one and we were allowed to sit in the car but not drive it... We found this to be disgraceful and discriminatory."
"They would not repair my 4 year old kia under there 7 year warranty cover, because it had been serviced by them every 12.000 miles, but not there recommended 10.000."
"Very disappointed."
Service and Maintenance
Pros:
"Finally Told the work done is no charge."
"Emma and Tracey were an exceptional help to me when I came in to service my car."
"Very easy service booking, pleasant greeting on arrival, paperwork explained, car ready on time (in fact earlier) even washed and hoovered out even though I hadn't ticked the request."
"Had my car serviced at kia wolverton milton Keynes arrived at 8am and was greeted by service receptionist John who was very helpful and cheerful."
"The team here are fab! Really helpful, knowledgeable and friendly."
"They spotted a warranty repair, which they are now organising for me."
"Bought the 3 year servicing plan with my new Kia. Can't fault the customer service - confirmation email after booking, text reminder and a lift into work when I dropped off my car with no waiting around."
Cons:
"Told they can't wash my car because its not a service."
"Not a good experience we took our KIA Sportage in to have some sensors looked at they never kept us informed."
"My brother in law took his 2022 Kia sportage in for a service and mentioned a poss punch in the drivers front and the door not shutting properly drivers side."
"At 100k service they topped up the blue EV specific coolant with green normal antifreeze."
"Not a great experience at service in kia Wolverton."