Poppylands 1940s Tearoom Reviews Summary

Food Quality

Pros:

• "Food was really good."
• "Food amazing."
• "Food was very good and quite reasonable."
• "Beef stew was very tasty home made meat pie was lovely ham egg chips perfectly cooked."
• "The food was excellent."
• "Food was delicious and the staff were so friendly."
• "The food was tasty and relatively inexpensive."

Cons:

• "Expensive for what it is. Corned beef tasted from a tin, ham was very fatty."
• "The main we had was bangers and mash, gluten free, and it was pretty awful."
• "The fish fingers in my opinion were not good quality (very dark coloured fish)."
• "Food lacking in quality. Sausages and bacon tasted like cheap commercial products."
• "The fish finger sandwich used cheap fish fingers and the bread for the sandwiches was clearly a budget loaf."
• "Our food too was below par."
• "Very disappointed. It was my second visit here, and on both occasions the fruit Scones were like dried up old bricks."

Service

Pros:

• "The service was quick enough."
• "The service was impeccable, with a staff that was not only friendly but also well-versed in the historical context, adding depth to the visit."
• "Cannot speak highly enough of Jess who went out of her way to help us in everything."
• "Service was polite and prompt with attention to Covid regulations."
• "The service is quick with friendly staff."
• "Service was brilliant, food was delicious and overall experience was excellent."
• "The staff are attentive, efficient and friendly serving up fresh food."

Cons:

• "VERY DISAPPOINTED. I went to the counter after waiting 20 minutes and was told its table service."
• "Terrible service. The waitresses seemed completely overwhelmed (it wasn’t even full)."
• "Service had a bit of letdown with the waitress, rather embarrassingly, basically shouting at me five people away from the other end of the table how much my order was."
• "Unfortunately today the service was very poor, we were left sitting and waiting too long."
• "Service was absolutely terrible waited an awful long time for two coffees and even longer for the food."
• "Service is disorganised; staff are lovely, but they split diners over two floors and don't really have a way to keep track of who is there and when they're ready to order."
• "However from there it went downhill. The service was poor."

Atmosphere & Decor

Pros:

• "A lot of effort has gone into creating the 1940s theme."
• "What a great place for traditional English tea. The theme is amazing, you can tell the owner has gone above and beyond to make this a deservedly successful business."
• "Loads of memorabilia from the war."
• "It's actually like a museum and a lot of time and thought must have gone into it."
• "A really interesting cafe. War time themed. Lots of interesting items of decor to look at."
• "The interior is full of fantastic decor from the WW2 era."
• "The setting is fantastic with lots of great memorabilia to look at."

Cons:

• "The tables are sticky and the place feels dirty."
• "It's very cramped and the place needs a good clean inside, cobwebs, dead flies and spiders all next to you whilst you eat."
• "Downstairs was cramped and chaotic."
• "Tearoom is a bit of let down as done 2 visits in the last 3 months and both times sandwiches didn't come with crisps."
• "Interesting place and idea, however staff are pleasant but atmosphere was a bit dull."
• "We came at what seemed a busy time so maybe that was why it didn't feel overly welcoming."
• "But once inside, the tables were dirty. The menus were so sticky that I had to use hand sanitizer."

Value

Pros:

• "Food was very good and quite reasonable."
• "The food was tasty and relatively inexpensive."
• "The food was amazing value for money and super tasty. You could tell it was made with love."
• "The quality of the food was outstanding."
• "The food is lovely and reasonably priced."
• "Good prices, fresh and tasty food."
• "Delicious food at reasonable prices."

Cons:

• "Expensive for what it is. Corned beef tasted from a tin, ham was very fatty."
• "There was no pricelist for drinks, it was £15.40 for 2 coffees, 1 tea and 1 cold sausage roll. Absolutely extortionate and wasn’t worth the price."
• "Soft drinks on the pricey side."
• "Service was absolutely terrible waited an awful long time for two coffees and even longer for the food."
• "Also extra items are expensive and when you are served soggy fried bread and complain, no offer of if being replaced."
• "The fish finger sandwich used cheap fish fingers and the bread for the sandwiches was clearly a budget loaf."
• "Very disappointed. It was my second visit here, and on both occasions the fruit Scones were like dried up old bricks."

Staff & Customer Service

Pros:

• "The staff were friendly."
• "The service was impeccable, with a staff that was not only friendly but also well-versed in the historical context, adding depth to the visit."
• "Cannot speak highly enough of Jess who went out of her way to help us in everything."
• "Staff were helpful, attentive and knowledgeable on both the available food and drinks."
• "Surely one of the gems in Norfolk. The decor is fantastic and the staff outstanding."
• "Staff were charming and very welcoming and it's dog friendly too."
• "The staff are really friendly and helpful."

Cons:

• "Rudeness doesn’t get money spent from us!!"
• "Terrible service. The waitresses seemed completely overwhelmed (it wasn’t even full)."
• "Service had a bit of letdown with the waitress, rather embarrassingly, basically shouting at me five people away from the other end of the table how much my order was."
• "Unfortunately today the service was very poor, we were left sitting and waiting too long."
• "Service was absolutely terrible waited an awful long time for two coffees and even longer for the food."
• "Staff generally quite rude and stone-faced throughout."
• "The staff were rude inattentive go elsewhere to spend your hard-earned cash!!! Avoid avoid avoid!!!"

Facilities & Cleanliness

Pros:

• "Friendly staff, working hard to keep everyone covid safe."
• "Dogs are very welcome, you can even take them upstairs if you want to go indoors."
• "Dogs are welcome."
• "Dog friendly, but we didn't have our pups. They do offer a pupchino."
• "They even have a doggie menu."
• "Dogs are only allowed inside if you go upstairs so we sat outside. It was a wee bit chilly."
• "Love this place! WW2 themed restaurant. Good choice of traditional British food."

Cons:

• "The tables are sticky and the place feels dirty."
• "It's very cramped and the place needs a good clean inside, cobwebs, dead flies and spiders all next to you whilst you eat."
• "Downstairs was cramped and chaotic."
• "But once inside, the tables were dirty. The menus were so sticky that I had to use hand sanitizer."
• "It was freezing in there we were directed upstairs to a table that could accommodate 6."
• "The food wasn't amazing but it wasn't bad either, however the service was quite slow."
• "We really enjoyed the visit although they were very busy and the waitresses were not very quick to help us to a seat or clear the table."