Shiki Reviews Summary

Category: Japanese restaurant Norwich, UK

Address: 6 Tombland, Norwich, NR3 1HE, United Kingdom

Phone: +441603619262

Rating: 4.6
based on 155 reviews.

Food Quality

Pros:

  • "Every single element was well presented and tasty."
  • "The food was exceptional."
  • "Everything is extremely authentic and to a really high standard."
  • "The food.. amazing. We tried a variety of food and all was cooked to perfection."
  • "Food is delicious and consistently good."
  • "The food was fresh and beautifully cooked."
  • "The fish was so perfect, I love sushi, but really I have never tasted anything like this."

Cons:

  • "Flavourless ohitashi. Undercooked tempura. Forgettable sashimi."
  • "The food was ok, overcooked and more Chinese in taste than Japanese."
  • "They lacked the freshness and authenticity I had anticipated."
  • "The beef was overcooked and the fish was not fresh."
  • "Really bad quality fish here, it seemed like it was a few days old… sushi should not have dry bits on it!"
  • "Food here is anywhere from bland (sashimi sea bass) to lively (wasabi on my sushi roll)."
  • "When my food finally arrived, I was disappointed by the quality of the dishes."

Service

Pros:

  • "Service was great and the food was delicious."
  • "Service was impeccable, and they were extremely patient with my dietary requirements."
  • "Really friendly staff, and some of the best sushi I've had in ages!"
  • "Our waiter was full of character but efficient and not intrusive."
  • "Staff were friendly and helpful."
  • "Staff very friendly and helpful, loved the way the delicious food kept coming."
  • "The staff were friendly and polite."

Cons:

  • "Service was a little slow."
  • "One group next to us was so noisy, especially one guy booming out on that day."
  • "The service tend to get bit chaotic, although the young staffs are friendly enough."
  • "The person who answered the phone was abrupt."
  • "Customer service was very poor too, had to wait ages for any service/pay the bill."
  • "The service is terrible, the front of house staff are dismissive and rude."
  • "The most glaring issue, however, was the staff's utter disregard for basic manners."

Price

Pros:

  • "Lovely place and I thought the price was very reasonable for what we got."
  • "Prices are fairly reasonable too."
  • "It was really reasonably priced too, I think we had 3 plates each and 2 drinks and it was about 75 quid."
  • "Exquisite sushi at ridiculously reasonable prices."
  • "It had a very good selection off sushi and was very reasonably priced at £33 for two people."
  • "Amazing food and a really reasonable price."
  • "Much better value for money than the chains (Yo, Waga etc)."

Cons:

  • "Perhaps a bit on the pricey side for everyday eating but for special occasions it's a great place to go."
  • "Also the price was very high for what it was. I would avoid this place and go somewhere else."
  • "They want £1 for a roll. Not a roll cut into 6, one piece of a roll."
  • "The prices are a bit on the pricey side (£25 for a bento box)."
  • "Prices were on the higher side, I wouldn't have minded if service and food had been better."
  • "The MOST overpriced, overrated sushi i have ever eaten."
  • "Sure it's a bit on the expensive side but you do get what you pay for."

Ambiance

Pros:

  • "Overall great restaurant with a good atmosphere."
  • "The environment was minimalistic yet so authentic."
  • "You get an incredible meal with a lovely atmosphere."
  • "A very attractive, clean and welcoming restaurant."
  • "Beautiful look and nice atmosphere."
  • "Loved the simple Japanese style calm decor also."
  • "Fairly bustling with atmosphere after 12:30 but when we first came at midday it was equally lovely, just quiet."

Cons:

  • "Shiki restaurant's atmosphere was disappointing, lacking the pleasant ambiance I expected."
  • "One group next to us was so noisy, especially one guy booming out on that day."
  • "Seatings may be upgraded, the front door seats dont offer much privacy."
  • "The interior decoration is not Japanese style."
  • "Not child friendly. Had to leave after being made to feel very clearly that we were not welcome."
  • "The host seemed disinterested and barely acknowledged my presence."
  • "From the moment I entered the restaurant, I felt unwelcome."

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