Address: 350 Oxford St, London, WC1 1BY, United Kingdom
Phone: +442075143456
Rating: 4.3
based on 97 reviews.
Atmosphere
Pros:
"Delightful dining room, comfortable and warm, a nice quiet table with plenty of room to drop the bags and relax."
"Oozes charm!"
"Nice atmosphere though."
"The location and ambience were nice as well."
"Not too crowded, serene ambiance."
"The decor inside is relaxing and modern."
"A lovely respite from the hustle and bustle of Oxford Street."
Cons:
"Missed the atmosphere other diners bring."
"The entire place was freezing (multiple parties complained about this)."
"When we arrived it was nearly empty and quite cold (take a jumper)."
"It wasn't quite as busy as I'd expected with quite a few empty tables."
"The place is not particularly beautiful."
"But for a higher price point I would like a bit more atmosphere, the venue could do with a bit of dressing up."
Service
Pros:
"The service was superb from the manager to the waitstaff!"
"Very impressed with the food, great service and a large tea selection."
"Hospitable, attentive... great waiter."
"Our waiter, so polite and attentive yet not overbearing."
"The service was great, our waiter was Csaba, he did his best to make us feel welcome and looked after."
"Wonderful and attentive staff."
"The staff is extremely attentive, kind and knowledgeable."
Cons:
"The service can be a bit slow sometimes."
"The manager had an argument with a waitress in front of us."
"The service was well below what I was expecting."
"Service was about the slowest I’ve ever experienced anywhere taking about half and hour for us to even receive a cup of tea."
"Very slow service, some desserts missing, corrected when we complained."
"Unattentive staff (they forgot to give us our food & we had to ask for the check)."
"We waited an hour to order from a very disorganized staff, who were nice but didn't know what they were doing."
Food Quality
Pros:
"The food and drinks were great."
"Fantastic food, absolutely stuffed afterwards."
"The sticky beef in the hot dishes section is superb."
"For sweets we enjoyed most the Poached rhubarb with custard and a gingerbread biscuit, and Chocolate whisky cake, candied orange and malt shake but truth be told there really wasn't a bad dish that we ate."
"The food and tea selections tasted great."
"The highlights were the chicken Milanese, the vanilla scone with clotted cream, and the tiramisu."
"Delicious foods, mouth-watering flavours."
Cons:
"I wasn't really blown away by it for the price but it was all serviceable."
"The food itself was however a bit of a letdown with none of it bringing a big smile on my face."
"The sandwiches, however, were quite disappointing, bread was kind of dry."
"I found the sandwiches to be average and the desserts to be too sweet."
"Their vegan and vegetarian choices are dire."
"The food was nice there are a few tricky items on the menu."
"The food was very good."
Value for Money
Pros:
"Fantastic value for money."
"For a much lower price compared to other teas houses in the area, you get more courses, and food bursting with flavor without sacrificing quality."
"We made a reservation online and got a free bottle of prosecco, making the price completely worth it."
"Not as good as something like Claridge's but is about half the price for an afternoon tea."
"For a set price you not only get an afternoon tea experience, but you also get a delicious small plate meal as well."
Cons:
"I don't think it was worth the cost."
"Overall, a decent experience, but I wouldn't come back as there's an imbalance between the price and the quality."
"Overall very expensive for what we we had."
"It is quite pricey £5 for an expresso on the menu!"
"Food was not worth the 75£ at all."
"But not for lunch at such extremely expensive prices."