Boston Tea Party Whiteladies Rd Reviews Summary

Ordering System

Pros:

• "Loads of space and easy ordering via QR code."
• "Ordering via their QR code app is a breeze - why don’t all restaurants utilise this?"
• "You scan a QR code on your table, choose your drinks and food there - fully customisable."
• "Ordered via the app using the QR code on the table. Massive choice of lovely looking food."
• "Staff were very friendly and showed us how to use their 'system' of ordering."
• "App was easy to use."

Cons:

• "Ordered on the app as recommended by the note on the table, served myself water and got myself sauces, and incredibly the app asks for a gratuity!"
• "This particular location on White Ladies Road is new to me, as is the ordering everything by app... It takes away from the BTP vibe sadly."
• "barista didnt listen to my order properly, even asked me if I wanted anything else before I paid, when I said yes I didnt even get it."

Staff and Service

Pros:

• "The staff are always smiley welcoming and friendly- especially Alex with the headband."
• "Lovely, friendly staff who seemed happy in their work (always a good sign)."
• "The staff here are great! Always friendly, welcoming and helpful."
• "We were served by 4 different people all smiled and were efficient."
• "Visited for lunch on Monday! Was served by a lovely lady called Alex (I think that was her name) she wore a red hair band! So friendly and helpful!"
• "Staff are friendly and helpful too :)"
• "Super friendly employees that were knowledgeable about the product."

Cons:

• "Food was good but clearly not enough staff when there’s a queue outside and empty tables."
• "Systematic issue I believe, student staff aren't at all concerned."
• "Poor service. Waited ages for the food."
• "Stood obediently by the sign that asks you to wait to be seated only to be ignored for ages."
• "Service is generally slow and somehow all the Bostons never seem very clean."
• "Staff unfriendly."

Food Quality

Pros:

• "What a lovely experience. The best Boston Tea party I’ve ever been in."
• "BTP Scones and cream are amazing!"
• "Food was plentiful and delicious."
• "Everything is always cooked to perfection- 100% consistent."
• "The food was very good and the staff was very courteous."
• "Delicious food and drinks. You can order anything on the menu and it will be super tasty."
• "Thoroughly enjoyed the Sweetcorn Fritter Hash Breakfast, with a combination of advocada, salsa coriander base topped with fried hallomi, topped with 2 perfectly poached eggs."