Fatso's Reviews Summary

Food Quality

Pros:

• "The food was so yummy, what u get for money is great."
• "Huge portions of deeply unhealthy American style food."
• "Food was 5 star, good value, and huge portions."
• "Superb food, so flavoursome and massive portions."
• "Food is very tasty. Beef Burgers char grilled, prawns plump an juicy."
• "The food tasted fantastic and we had huge portions."
• "Food is delicious. Generous portions and priced fairly."

Cons:

• "Food is just ok, but service is pretty poor."
• "Experience was fine had a small bug walking around on my salad which put me off."
• "The mixed grill I had was a waste of time steak was a bit dry."
• "The ribs were awful, very very dry with no bbq sauce and hardly any meat so we paid for bones."
• "The food was either wringing with grease or so overcooked it was rock hard."
• "Chicken was cold, dry and no flavour to the sauce."
• "However the rest of the food including the ribs and chicken wings were dry, overcooked and bland."

Service

Pros:

• "Staff were extremely knowledgeable and new inside and out the allergens contained in their menu for my daughter."
• "The waitresses were amazing and friendly and prompt."
• "The service was attentive and the food arrived quickly."
• "Very friendly staff ready to help."
• "Absolutely brilliant dining experience and terrific food made all the better by our lovely waitress KATIE."
• "Staff lovely and friendly with superb service."
• "Staff are friendly and welcoming."

Cons:

• "Went during a quiet time, staff wanted everyone to download the app to order, wouldn't serve drinks at the bar."
• "The only problem we had was a lot of the order got mixed up."
• "Been before and thought I would try again but still definitely not worth another trip there 😔."
• "Phoned and complained. Area manager was supposed to call us. NO CALL!"
• "The staff are rude."
• "Extremely disappointed with the staff, very rude and moody I wanted to leave as soon as we arrived!"
• "Staff were friendly upon arrival but kind of left to it afterwards."

Ambiance and Cleanliness

Pros:

• "Looked clean, table was clean."
• "Lovely atmosphere, refurbishment is very classy and has modernised the restaurant."
• "Good atmosphere."
• "Nice relaxing birthday meal."
• "Lovely garden space which is lit up as well."
• "The overall atmosphere wasn't the best."
• "It wasn't too noisy, a pleasant bubbly atmosphere."

Cons:

• "Quite chilly in the restaurant so the food went cold quickly!"
• "This place is visually appealing but as soon as you walk in, no air con, boiling hot."
• "Unfortunately under staffed for the amount in there in my eyes."
• "Worst of all was the noise levels. Screaming kids running around the place completely uncontrolled by their selfish parents."
• "It's not really the kind of place for a date or romantic night out."
• "No atmosphere a bit of music in the background would have been nice."
• "We were sat on a table that was covered in salt, leading us to believe the table hadn't been cleaned since the last customers were sat there."

Value for Money

Pros:

• "Well worth a visit and value for money."
• "Definitely get good value for money."
• "All at a reasonable price."
• "Price was spot on."
• "The menu is huge; loads to choose from and is reasonably priced."
• "Great food at a reasonable price."
• "Priced fairly."

Cons:

• "Wasn't overly impressed with the food but I only had sides which I thought were pricey for what you get."
• "Still, the prices are quite high, but what isn't expensive these days..."
• "Overpriced food for their portion size."
• "Very very pricey and also a bottle of cider and j20 with lemonade cost £5.50."
• "Food awful not edible."
• "Avoid, very disappointed with our overpriced meal."
• "I thought were pricey for what you get."