Beauty Bar *HAIR*BEAUTY*LASER*AESTHETIC Reviews Summary

Customer Service

Pros:

• "Always a pleasure to see the team at Beauty Bar."
• "Bal and her team are so professional and customer focused."
• "Fabulous experience from start to finish, These ladies really look after you and make you feel a hundred bucks!"
• "The staff are amazing, friendly, very nice ladies who work there."
• "Wonderfully accommodating and friendly team."
• "Bal and the staff welcome you with a warm smile and friendly greeting."
• "The staff are friendly and accommodating and nothing is too much hassle."

Cons:

• "Very rude and disinterested in their customers, the entire experience was a chore."
• "The hair dresser is rude and blunt and treats her clients disrespectfully like they are stupid."
• "Awful experience I had a family emergency? & she wouldn't let me change appointment."
• "manager baljit were trying to defend her then manager lied over the phone they can’t book me in i have to book online."
• "Hello I've been very upset by Baljits behaviour, I've arrived earlier then my appointment and she called me in 30 minutes later not even apologising for the lateness."
• "Would give this place zero if I could! Absolutely appalling customer service."
• "I felt the manager lacked communication etiquette."

Salon Experience

Pros:

• "Today’s experience at the BB was by far the best! Ever!"
• "Highly recommend for quality, speed and price."
• "Wonderful experience. We got exactly what we wanted."
• "A tiny, totally pink and black salon but one where you feel a really warm atmosphere from the minute you walk in."
• "Beauty Bar is incredibly clean."
• "Every visit to Beauty Bar is greeted with Bals beautiful smile, and warm welcome."
• "The design of the beauty salon is very nice, super clean and hygiene with a relaxing and positive vibe to it."

Cons:

• "The place is very basic and filthy... esp the toilet facility."
• "The entire salon didn't look hygienic at all."
• "The massage room was not comfortable at all. No soothing music or scents, so all I heard were the sounds of other guest talking and a hair blow dryer in the background, not very relaxing."
• "The customer service was great but unfortunately Zakia cut very short layers which did not suit the style at all."
• "Today I went to cut my hair, they ruined my hair and they did not take responsibility and they did not admit that they ruined my hair."
• "The hairdressers can not properly hold the scissors Hairdressers is not professional."
• "Hairdressers has no idea about shading hair."

Treatments and Services

Pros:

• "I had 3 treatments and my beautician, Baljit, was very friendly and professional."
• "Me and my friend had the most relaxing, exceptional and professional message we have ever had."
• "I had an amazing first experience with Suzie at beauty bar. I had a facial and enjoyed the whole experience."
• "Had a back facial with Suzie yesterday it was amazing."
• "Just had my extensions done from Monika, she was so personal, professional, and really went above and beyond to give you the best outcome possible."
• "Baljit was Amazing, I had Hot stone massage, facial and Indian head massage and she took her time with appropriate pressure did my treatment."
• "I had a microdermabrasion today with Baljit and she is amazing at what she does!!"

Cons:

• "Worse experience of my life going there for eyelashes extensions she use worst quality very hard eyelashes."
• "I just wasted my money & could have got this work done in same price at a lot better salon."
• "Such a bad experience. Lashes came off in one night by Tasha. Didn’t gave me desire look, no after sales assistance."
• "I got severe headache & nausea after this horrific experience after reaching home & it took long for recovery."
• "I could see the appointments still over the phone still lying on my face such a disgusting experience."
• "My personal experience has been very horrific & I felt sick after my appointment."
• "very uneven & worst haircut ever."