Address: 2 Peel Rd, Wembley, HA9 7LU, United Kingdom
Phone: +447775323746
Rating: 5.0
based on 192 reviews.
Customer Service
Pros:
"From the moment I walked in, I was welcomed in a friendly manner."
"Pooja, the owner, is the sweetest person and made sure I was comfortable throughout my waxing session."
"Pooja is hands down the best beautician I have had. She is friendly, welcoming, and most of all, very good!"
"The overall atmosphere was relaxing, and I was even offered chocolates at the end."
"She makes me check every time she’s done waxing one part and she really meant it when she said: 'don’t hesitate to let me know when you still see hair on your body, I’ll try my best'."
Cons:
"Missed in letting me know her shop was shut although she knows I commute about two hours to get to her."
Professionalism
Pros:
"Pooja is extremely wonderful and professional."
"The service was top-notch, and I left feeling amazing."
"I always leave feeling really looked after. Amazing results every time."
"Pooja is very professional and amazing at what she does."
Cons:
"Personal issues shouldn’t be intertwined with business! Get an assistant if that’s the case!"
Waxing Experience
Pros:
"This is the best wax I’ve ever had."
"Pooja did her best to make my experience as painless as possible and this is the least painful wax I’ve had."
"The waxing was rapid and carefully done."
"Honestly it didn’t even hurt."
"The regular bikini wax’s gives me amazing results and less growth."
"This is the LEAST painful Hollywood waxing I’ve done so far."
Cons:
No specific cons related to the waxing experience were mentioned.
Pricing and Value
Pros:
"The price Pooja offers is around 3 times cheaper than what I pay in Hong Kong."
Cons:
No specific cons related to pricing and value were mentioned.
Personal Attention and Care
Pros:
"Pooja always works precisely and cleanly."
"She always makes sure her clients are comfortable and is always available whenever I have a question."
"She even messaged after the appointment just to check everything was okay post-treatment."
Cons:
No specific cons related to personal attention and care were mentioned.