Address: Worle, Weston-super-Mare, BS22 6WE, United Kingdom
Phone: +441934520011
Rating: 4.0
based on 267 reviews.
Service
Pros:
"The lady serving us was brilliant! We couldn't have asked for better customer service."
"Staff are very friendly and caring."
"The staff were all super helpful and friendly, smiling and calm - even though it was quite busy."
"Service was good with polite and helpful waiting staff."
"Service was quick, with a smile and full politeness."
"Great service from John and Tracey again today!! Food was fab … Totally recommend…"
"The staff behind the bar were friendly and welcomed me."
Cons:
"Staff argued in front of customers about bookings and where to sit people."
"Awful service, very rude staff, total disappointment all round for what should have been a happy birthday celebration."
"Staff are rude, interrupt the customer when they’re ordering to talk to their colleagues."
"Terrible table service - waitress very rude and shouting actions to other side of room!!"
"Service was slow as most of the time only one member of staff available."
"Always taken far too long to be served and it hasn't even been busy."
"Staff very good, attentive and friendly but not enough of them so service slow."
Food Quality
Pros:
"Food was excellent."
"The food was tasty, big portions, plus for the kids menu 👍."
"The mixed grill was fabulous and a perfectly cooked steak."
"The steak I ordered was wonderfully tender and cooked to perfection, making it a highlight of the meal."
"The food was great, good portions and tasty."
"Food was hot and tasty."
"All food was very tasty, especially the hake and for me, the St Clements cheesecake (which was also very pretty!)"
Cons:
"The service was absolutely fine and the staff were polite and friendly but the food quality was very poor."
"Myself and my partner both ordered the mixed grill and the meat was clearly warmed and in the microwave having being pre-cooked."
"Asked for a cheese and leek pie, but instead got given a cheese and broccoli Wellington which was nice apart from the hair I found in the food."
"Cold pud served on hot plate, hair in pud YUK."
"The quality has dropped considerably, and sometimes the food is not hot."
"Vegetables were way overcooked, roast potatoes were very dark brown ‘burnt’ and the beef was wafer thin."
"The food, not even average when talking main meals."
Atmosphere
Pros:
"It's a lovely pub with friendly staff that looked after us for the full party the food is fantastic."
"The atmosphere is homey, warm and cosy."
"Lovely atmosphere here."
"Despite being quiet inside, the atmosphere was lovely and the food was good."
"The whole area had a nice vibe to it and our food was soon delivered."
"The ambience in the pub is laid back and there was a lot of seating space around the time we visited."
"Food was delicious and great atmosphere."
Cons:
"The pub was on the chilly side. The soup which I ordered was lukewarm and the main meal was lukewarm the plates should have been heated."
"Was also far to noisy with the music they had playing from the 'rock+roll disco' not the summer house restaurant I once knew!"
"Walked in but found it a bit dark."
"Karaoke was on tonight.... Bit too loud (not my thing) couldn't talk to friends after it started so we left."
"Went in there once for a drink. Never again. Dark, dingy, dated decor. Beer tasted naff."
"The queue to the bar was ridiculously long, and having been in it for 15 minutes and only moving a few feet forward, I decided to leave and go somewhere else!"
"This was the most ridiculous experience at a pub we’ve ever had, they simply do not understand about disabled needs and someone really should’ve picked up on the message onto Booking and sent us a text."
Value
Pros:
"Good value for money."
"The lunch time specials are great value. Service was timely and food was refreshingly good considering the price."
"It was worth the money."
"The food was excellent value for money and absolutely delicious."
"The food is extremely good both in flavour, portion size and value."
"Nice spot for a tasty, reasonably priced pub lunch with little fuss."
"Absolutely delicious meal, thoroughly enjoyed and for only £11 it was great value for money."
Cons:
"The pub has been transformed but at a cost, £4.05 for a pint of Thatchers gold, just too expensive for me."
"It may have a similar decor to a Wetherspoons, unfortunately, that's where it ends, as we all thought the drinks were extremely over-priced."
"The drinks were a bit overpriced but other than that it was amazing!"
"Very busy early Friday evening session! Food very basic/ too expensive for quality and quantity served."
"Prices on food and drinks seem much higher since refit, but they do have special evenings making some items more reasonable."
"Charging parking for people spending in the Pub is ridiculous and fining them for staying too long is appalling."
"Got a parking ticket despite of paying the parking and presenting the ticket at the bar, never got fine and warning letters home so out of nowhere I got debt collectors forcing me to pay 170£ for a parking that I already paid."